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Microsoft Copilot for Microsoft 365

Copilot for Microsoft 365 is here for enterprise customers! Learn how to make use of Microsoft’s newest AI in all of your Microsoft 365 Apps, such as Excel, Word, Outlook, Teams and more!

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Kofax ReadSoft Online Integration with Microsoft Dynamics 365 available

Effective January 6, 2021, the integration of Kofax ReadSoft Online, Kofax’s software-as-a-service (SaaS) solution for invoice data extraction and accounts payable automation, with the Microsoft Dynamics 365 platforms is available. The integrated solutions allow organizations to transform their procure-to-pay workflows and automate mission-critical processes. Kofax ReadSoft Online provides invoice automation

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Microsoft Dynamics 365 retail solutions

Microsoft made the following three announcements concerning their Dynamics 365 retail solutions: Microsoft Dynamics 365 Commerce, generally available on February 3, 2020, is a modern omnichannel commerce solution that unifies back office, e-commerce, in-store, and call center and simplifies the integration of new emerging channels. Microsoft Dynamics 365 Fraud Protection, featuring

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Microsoft Dynamics 365 Virtual Agent for Customer Service available

Effective January 2020, Microsoft announced the availability of Microsoft Dynamics 365 Virtual Agent for Customer Service. This offering combines Power Virtual Agents and Dynamics 365 Customer Service Insights enabling organizations to create no-code chatbots having identified the most common support issues facing their customers. For further information on Microsoft Dynamics

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Microsoft Power Virtual Agents available

Effective December 2019, Microsoft announced the general availability of Microsoft Power Virtual Agents as part of the Dynamics 365 family business applications portfolio. This offering allows the creation of chatbots using a guided, no-code graphical interface, which can be further enhanced by building custom workflows with Power Automate, or by

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Microsoft Power Platform Updates

Microsoft announced some changes to the Power Platform. The key changes are: Microsoft Flow is renamed to Microsoft Power Automate, Robotic Process Automation (RPA) is added for delivering an end-to-end automation solution, and Microsoft Power Virtual Agents are added to allow intelligent AI-powered virtual agents to be created and deployed.

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Microsoft Dynamics 365 and Power Platform 2019 Release Wave 2

With the 2019 Release Wave 2, Microsoft announced innovations in Microsoft Dynamics 365 and Power Platform starting October 2019. The 2019 Release Wave 2 includes the release of new products and the expanding of the availability of Dynamics 365 products, as well as announcing new offerings for November 1, 2019. For

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Microsoft Dynamics 365 licensing changes

Microsoft announced the following changes to the licensing of Dynamics 365, effective October 2019: Microsoft Dynamics 365 for Finance and Operations will be split into two single apps: Microsoft Dynamics 365 for Finance and Microsoft Dynamics 365 for Supply Chain Management. Microsoft Dynamics 365 is moving from “Plan” to “à

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