Microsoft is introducing Microsoft Dynamics 365. Microsoft Dynamics AX is being renamed to Microsoft Dynamics 365 for Operations. Microsoft Dynamics CRM is being renamed to Microsoft Dynamics 365 with the following components:
Microsoft Dynamics 365
Microsoft Dynamics CRM Online Storage price decrease
Price decrease of 14.5% for Dynamics CRM Online Storage.
Microsoft Dynamics CRM Online-Portal Field Service Add-On
The new Field Service for CRM Online is debuting as a Preferred Solution. The Add-On allows customers the capability to streamline logistics so their workforce is in the right place at the right time, every time. There’s been a lot of excitement around this service since the announcement of the acquisition. This is now available on standard Microsoft terms.
Microsoft Dynamics CRM Online-Portal Add-On and Portal Page Views
Microsoft is introducing a new Microsoft Dynamics CRM Online-Portal Add-On, which will provide the capability to extend sales and service scenarios into the cloud. Addressable audiences include Employees, Customers, and Partners.
Microsoft Dynamics CRM Online Spring 2016 Release
This Spring will be a minor release for Dynamics CRM Online, introducing great new functionality for customers, with a focus on bringing some of the recently acquired services fully into Microsoft.
To take advantage of any of the new capabilities, customers will need to be running on the latest version of CRM Online. Additionally, there are no dual use rights associated with Mobile Offline, Project Service or Field Service as there is no on premises capability available. All of these services are set up as add-ons as part of the spring release, so a customer will need to have an existing Microsoft Dynamics CRM Online Pro deployment.
Microsoft Dynamics Employee Self-Service Step-Up to Dynamics CRM Online Essential
Beginning March 1, 2016, Dynamics Employee Self-Service Step-Up licenses will be available to purchase, allowing customers that have previously purchased Dynamics Employee Self-Service to step up and access the functionality of Dynamics CRM Online Essential.
Microsoft Independent Software Vendor Royalty Dynamics CRM On-Premises Price Increase
In an effort to better align Dynamics CRM On-Premises total cost of ownership with Dynamics CRM Online total cost of ownership, On-Premises pricing in Independent Software Vendor Royalty (ISV-R) will increase January 1, 2016.
Beginning January 1, 2016 there will be a 10% price increase for Dynamics CRM Servers and Device CALs, while User CALs will experience a 25% price increase in ISV-R.
Microsoft Dynamics Marketing Enterprise
As a marketer, you need to manage a great customer experience across all of your channels and understand the impact of your marketing investments.
Microsoft Dynamics CRM Online Enterprise
Microsoft Dynamics Enterprise is a new offering from Microsoft Dynamics CRM, focused on the needs of customers’ marketing and customer service organizations.
Microsoft Dynamics CRM Social Listening available
With the release of Microsoft Social Listening, Microsoft Dynamics CRM adds social listening and analytics to its suite of capabilities.
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