{"id":54907,"date":"2025-02-26T13:09:34","date_gmt":"2025-02-26T12:09:34","guid":{"rendered":"https:\/\/www.schneider.im\/?p=54907"},"modified":"2025-02-26T16:45:49","modified_gmt":"2025-02-26T15:45:49","slug":"nuance-dragon-medical-one-2025-1-licensing-changes","status":"publish","type":"post","link":"https:\/\/www.schneider.im\/lu\/nuance-dragon-medical-one-2025-1-licensing-changes\/","title":{"rendered":"Nuance Dragon Medical One 2025.1 Licensing Changes"},"content":{"rendered":"<p style=\"text-align: justify;\">Effective February 21, 2025, <strong><a href=\"https:\/\/www.schneider.im\/lu\/nuance-now-part-of-microsoft\/\">Nuance<\/a> <a href=\"https:\/\/www.schneider.im\/lu\/nuance-dragon-medical-one-2024-1-available\/\">Dragon<\/a> Medical One<\/strong> is available and comes with important licensing changes. It introduces support for Java and .NET Software Development Kits (SDKs), uses WebView2, has a new support framework and more.<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-54908\" src=\"https:\/\/www.schneider.im\/media\/2025\/02\/SCHNEIDER-IT-MANAGEMENT-2025-02-26-Update-Website-Nuance-Dragon-Medical-One-2025.1-Licensing-Changes.jpg\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/02\/SCHNEIDER-IT-MANAGEMENT-2025-02-26-Update-Website-Nuance-Dragon-Medical-One-2025.1-Licensing-Changes.jpg 800w, https:\/\/www.schneider.im\/media\/2025\/02\/SCHNEIDER-IT-MANAGEMENT-2025-02-26-Update-Website-Nuance-Dragon-Medical-One-2025.1-Licensing-Changes-500x281.jpg 500w, https:\/\/www.schneider.im\/media\/2025\/02\/SCHNEIDER-IT-MANAGEMENT-2025-02-26-Update-Website-Nuance-Dragon-Medical-One-2025.1-Licensing-Changes-150x84.jpg 150w, https:\/\/www.schneider.im\/media\/2025\/02\/SCHNEIDER-IT-MANAGEMENT-2025-02-26-Update-Website-Nuance-Dragon-Medical-One-2025.1-Licensing-Changes-768x432.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>Change in Support Definitions<\/strong><\/h2>\n<p style=\"text-align: justify;\">Microsoft has added a support category to better serve the needs of customers (<a href=\"https:\/\/www.schneider.im\/lu\/nuance-now-part-of-microsoft\/\">Nuance is a part of Microsoft<\/a> since 2022). The support period for each release will continue to be 12 months after a release date. In the past, this was closely followed by an End-of-Life date. The new support category, &#8220;Limited Support,&#8221; provides a 6-month support period after End of Support and an additional 6-month period before End of Life. End of Life is now 24 months after the release date. The new definitions and an updated release version chart are below.<\/p>\n<p style=\"text-align: justify;\"><strong>Definitions:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Supported<\/strong>: Typically, a release is supported for 12 months. During this period, Microsoft will investigate any reported issues and make best efforts to address any confirmed defects, point or service release.<\/li>\n<li><strong>Limited Support<\/strong>: If a release is more than 12 months old it will still operate, but support will be on a limited basis for an additional 6 months. Limited Support means Microsoft will investigate any reported issues but will not work to resolve an issue that cannot be reproduced on a supported release.<\/li>\n<li><strong>End of Life (EOL)<\/strong>: A major release or point release that is more than 24 months old will no longer function due to advances in the Nuance cloud infrastructure.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">The licensing for Dragon Medical One 2025.1 includes a support period of 12 months after the release date, followed by a 6-month limited support period and an additional 6-month period before End of Life (EOL). This ensures that users have access to support for up to 24 months after the release date.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>What should I do now?\u00a0<\/strong><\/h2>\n<p style=\"text-align: justify;\">To adapt to the licensing changes in Dragon Medical One (DMO) 2025.1, follow this checklist:<\/p>\n<ol style=\"text-align: justify;\">\n<li><strong>Upgrade to Dragon Medical One 2025.1:<\/strong>\u00a0Ensure you upgrade to the latest version to benefit from new features and extended support, especially if you are using Software Development Kits (SDKs).<\/li>\n<li><strong>Verify EHR Compatibility:<\/strong>\u00a0Check if your Electronic Health Record (EHR) systems are compatible with the new Java and .NET SDKs. Contact Microsoft customer support if your EHR isn&#8217;t on the supported list.<\/li>\n<li><strong>Deploy WebView2 Runtime Component:<\/strong>\u00a0Install the WebView2 Evergreen Standalone component to support the enhanced personalization and help window.<\/li>\n<li><strong>Update Microsoft .NET Framework:<\/strong>\n<ul>\n<li><strong>Current Requirement:<\/strong>\u00a0Ensure your machines have Microsoft .NET Framework version 4.7.2 or higher.<\/li>\n<li><strong>Future Requirement:<\/strong>\u00a0Update to version 4.8 or higher within the next 3 to 6 months.<\/li>\n<li><strong>Cerner Customers:<\/strong>\u00a0Install .NET 8 runtime for Edge-enabled MPages.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Adjust Citrix Virtual Channel Settings:<\/strong>\n<ul>\n<li><strong>Disable the Virtual Channel Allow List Policy Setting:<\/strong>\u00a0Open Citrix Studio, navigate to Policies, and set the Virtual Channel Allow List value to Disabled.<\/li>\n<li><strong>Add Nuance Virtual Channels to the Allow List:<\/strong>\u00a0Refer to Citrix documentation or contact Nuance Technical Support.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">By following these steps, you can ensure a smooth transition to Dragon Medical One 2025.1 and take full advantage of its new features and extended support.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>FAQ:<\/strong><\/h2>\n<h3 style=\"text-align: justify;\">What is Dragon Medical One?<\/h3>\n<p style=\"text-align: justify;\">Dragon Medical One (DMO) is a cloud-based speech recognition solution designed specifically for healthcare professionals. It allows users to dictate patient notes directly into electronic health records (EHRs), improving documentation efficiency and accuracy.<\/p>\n<h3 style=\"text-align: justify;\">What are the key features of Dragon Medical One 2025.1?<\/h3>\n<ul style=\"text-align: justify;\">\n<li>Cloud-based speech recognition<\/li>\n<li>Integration with EHR systems<\/li>\n<li>Support for Java and .NET SDKs<\/li>\n<li>Seamless dictation into embedded text controls (iFrames)<\/li>\n<li>Enhanced personalization and help window with WebView2<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">What is included in the Dragon Medical One 2025.1 update?<\/h3>\n<p style=\"text-align: justify;\">The update includes support for Java and .NET SDKs, seamless dictation into embedded text controls (iFrames), and enhanced personalization and help window with WebView2.<\/p>\n<h3 style=\"text-align: justify;\">What benefits do these licensing changes bring?<\/h3>\n<p style=\"text-align: justify;\">The new licensing changes bring several benefits to users:<\/p>\n<p style=\"text-align: justify;\"><strong>Improved Compatibility:<\/strong>\u00a0Ensures that all Java and .NET SDK users can seamlessly upgrade to the latest version.<\/p>\n<p style=\"text-align: justify;\"><strong>Enhanced Functionality:<\/strong>\u00a0Provides better integration with EHR systems, improving overall efficiency.<\/p>\n<p style=\"text-align: justify;\"><strong>Extended Support:<\/strong>\u00a0The new support definitions offer a more extended support period, ensuring users have access to assistance for a longer duration.<\/p>\n<h3 style=\"text-align: justify;\">How does the new support category work?<\/h3>\n<p style=\"text-align: justify;\">The new support category provides a 6-month limited support period after the initial 12-month support period, followed by an additional 6-month period before End of Life.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>More Information<\/strong><\/h2>\n<p>Learn about <strong>Nuance<\/strong>: <a href=\"\/?page_id=6158\">https:\/\/www.schneider.im\/software\/nuance\/<\/a>.<\/p>\n<p style=\"text-align: justify;\">Find a list of <strong>available software publishers<\/strong> via SCHNEIDER IT MANAGEMENT here: <a href=\"https:\/\/www.schneider.im\/software\/\">https:\/\/www.schneider.im\/software<\/a>.<\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.schneider.im\/contact\/\"><strong>Feel free to contact us<\/strong><\/a><strong> to get consultancy on Nuance licensing for your company.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective February 21, 2025, Nuance Dragon Medical One is available and comes with important licensing changes. It introduces support for Java and .NET Software Development Kits (SDKs), uses WebView2, has a new support framework and more. &nbsp; Change in Support Definitions Microsoft has added a support category to better serve the needs of customers (Nuance [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":41436,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[479],"tags":[],"class_list":["post-54907","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nuance"],"_links":{"self":[{"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/posts\/54907","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/comments?post=54907"}],"version-history":[{"count":4,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/posts\/54907\/revisions"}],"predecessor-version":[{"id":54919,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/posts\/54907\/revisions\/54919"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/media\/41436"}],"wp:attachment":[{"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/media?parent=54907"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/categories?post=54907"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/tags?post=54907"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}