{"id":62684,"date":"2025-08-13T11:55:01","date_gmt":"2025-08-13T09:55:01","guid":{"rendered":"https:\/\/www.schneider.im\/?p=62684"},"modified":"2025-08-20T15:19:30","modified_gmt":"2025-08-20T13:19:30","slug":"teamviewer-solutions-overview-guide","status":"publish","type":"post","link":"https:\/\/www.schneider.im\/lu\/teamviewer-solutions-overview-guide\/","title":{"rendered":"TeamViewer Solutions Overview: Guide"},"content":{"rendered":"<p style=\"text-align: justify;\">How do you <strong>support employees, manage devices, and solve IT issues<\/strong> &#8211; <strong>without being on-site<\/strong>?<\/p>\n<p style=\"text-align: justify;\"><strong>TeamViewer<\/strong> is a global leader in <strong>remote connectivity<\/strong>, known for helping IT professionals access computers and devices from anywhere for IT support.<\/p>\n<p style=\"text-align: justify;\">From simple <strong>remote support to advanced augmented reality workflows and proactive IT management<\/strong>, <strong>TeamViewer<\/strong> offers a wide product range to cover these requirements.<\/p>\n<p style=\"text-align: justify;\">In this overview, <strong>we compare TeamViewer&#8217;s main five (5) solutions: Remote, Tensor, Frontline, DEX, and ONE<\/strong> \u2013 what they do, when to use them, and how each can benefit you.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"aligncenter wp-image-62713 size-medium\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Logo_-500x67.png\" alt=\"\" width=\"500\" height=\"67\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Logo_-500x67.png 500w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Logo_-800x108.png 800w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Logo_-150x20.png 150w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Logo_-768x103.png 768w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Logo_.png 1330w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>Comparing TeamViewer\u2019s Five Key Solutions<\/strong><\/h2>\n<p style=\"text-align: justify;\">TeamViewer\u2019s top-tier solutions include\u00a0<strong>Remote<\/strong>,\u00a0<strong>Tensor<\/strong>,\u00a0<strong>Frontline<\/strong>,\u00a0<strong>ONE<\/strong>, and\u00a0<strong>DEX<\/strong>. Each addresses a different set of challenges and use cases. Here is a short overview:<\/p>\n\t\t<div data-elementor-type=\"container\" data-elementor-id=\"62930\" class=\"elementor elementor-62930\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11456331 e-flex e-con-boxed e-con e-parent\" data-id=\"11456331\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3a215a3d e-con-full e-flex e-con e-child\" data-id=\"3a215a3d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-51ba19b e-con-full e-flex e-con e-child\" data-id=\"51ba19b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-774c5e93 e-flex e-con-boxed e-con e-child\" data-id=\"774c5e93\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7d811508 e-con-full e-flex e-con e-child\" data-id=\"7d811508\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5948039c e-flex e-con-boxed e-con e-child\" data-id=\"5948039c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8956a36 elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"8956a36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1280\" height=\"960\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline.avif\" class=\"attachment-full size-full wp-image-62607\" alt=\"\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline.avif 1280w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline-500x375.jpg 500w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline-800x600.jpg 800w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline-150x113.jpg 150w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline-768x576.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-101b6ce0 elementor-widget elementor-widget-heading\" data-id=\"101b6ce0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">TeamViewer Frontline<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d0d1d27 elementor-widget elementor-widget-text-editor\" data-id=\"3d0d1d27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Augmented reality-powered workflows for frontline workers in manufacturing, logistics, field service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d8568e3 e-con-full e-flex e-con e-child\" data-id=\"5d8568e3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6515e8f1 e-flex e-con-boxed e-con e-child\" data-id=\"6515e8f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d5039b elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"2d5039b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"900\" height=\"675\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Tensor.avif\" class=\"attachment-full size-full wp-image-62603\" alt=\"\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Tensor.avif 900w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Tensor-500x375.jpg 500w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Tensor-800x600.jpg 800w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Tensor-150x113.jpg 150w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Tensor-768x576.jpg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76cfb359 elementor-widget elementor-widget-heading\" data-id=\"76cfb359\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">TeamViewer Tensor<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5257aa25 elementor-widget elementor-widget-text-editor\" data-id=\"5257aa25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Enterprise-grade remote access with advanced security, compliance, and integration capabilities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-718869e7 e-con-full e-flex e-con e-child\" data-id=\"718869e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-263d9b41 e-flex e-con-boxed e-con e-child\" data-id=\"263d9b41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36ebbfdd elementor-widget__width-auto elementor-widget elementor-widget-image\" data-id=\"36ebbfdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1280\" height=\"1023\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1.avif\" class=\"attachment-full size-full wp-image-62599\" alt=\"\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1.avif 1280w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1-500x400.jpg 500w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1-800x639.jpg 800w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1-150x120.jpg 150w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1-768x614.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fd4330a elementor-widget elementor-widget-heading\" data-id=\"5fd4330a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">TeamViewer\nRemote<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-645c1bbc elementor-widget elementor-widget-text-editor\" data-id=\"645c1bbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Instant, secure remote access and support for individuals and small teams \u2014 from anywhere.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11a13f34 e-con-full e-flex e-con e-child\" data-id=\"11a13f34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-75559f8d e-con-full e-flex e-con e-child\" data-id=\"75559f8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3509890b e-flex e-con-boxed e-con e-child\" data-id=\"3509890b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-781d3226 e-con-full e-flex e-con e-child\" data-id=\"781d3226\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-61c5102e e-flex e-con-boxed e-con e-child\" data-id=\"61c5102e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e4e3f50 elementor-widget elementor-widget-video\" data-id=\"2e4e3f50\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-TeamViewer-ONE.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9ba378 e-con-full e-flex e-con e-child\" data-id=\"c9ba378\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-446f804b elementor-widget elementor-widget-heading\" data-id=\"446f804b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">NEW<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bd98d58 elementor-widget elementor-widget-heading\" data-id=\"3bd98d58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">TeamViewer ONE<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-476a8370 elementor-widget elementor-widget-text-editor\" data-id=\"476a8370\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All-in-one platform combining remote access, support, monitoring, and device management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-45a1b45b e-con-full e-flex e-con e-child\" data-id=\"45a1b45b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2d2481e6 e-flex e-con-boxed e-con e-child\" data-id=\"2d2481e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fa3a806 elementor-widget elementor-widget-video\" data-id=\"5fa3a806\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-TeamViewer-DEX.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d425f8 e-con-full e-flex e-con e-child\" data-id=\"5d425f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3be398fc elementor-widget elementor-widget-heading\" data-id=\"3be398fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">NEW<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28c3ad37 elementor-widget elementor-widget-heading\" data-id=\"28c3ad37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">TeamViewer DEX<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f3e9219 elementor-widget elementor-widget-text-editor\" data-id=\"4f3e9219\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Helps your IT team proactively detect and fix IT issues before they impact employees.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>TeamViewer Remote: Simple Remote Access for Everyone<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-62599 size-large\" style=\"text-align: justify;\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1-800x639.jpg\" alt=\"\" width=\"800\" height=\"639\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1-800x639.jpg 800w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1-500x400.jpg 500w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1-150x120.jpg 150w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1-768x614.jpg 768w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Remote-1.avif 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>TeamViewer Remote<\/strong> is an easy-to-use\u00a0<strong>remote access and support tool<\/strong> and the foundational product of TeamViewer. It allows you to <strong>connect<\/strong> to a computer, server, or smartphone <strong>from anywhere<\/strong> and <strong>control it as if you were on-site<\/strong>. All you need is an internet connection and the TeamViewer app.<\/p>\n<h3 style=\"text-align: justify;\">When to use it:<\/h3>\n<ul style=\"text-align: justify;\">\n<li>Ideal for\u00a0<strong>individuals, freelancers, or small teams<\/strong>.<\/li>\n<li>Choose Remote if you need to remotely access your office PC from home, or if you provide IT support to friends, clients, or colleagues and want to assist them without traveling.<\/li>\n<li>It is great for ad-hoc <strong>troubleshooting<\/strong>, software <strong>installations<\/strong>, or <strong>accessing files<\/strong> on a distant machine.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">Key benefits:<\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>Quick setup &amp; ease of use:<\/strong>\u00a0Straightforward configuration, even for non-IT professionals.<\/li>\n<li><strong>Secure, cross-device access:<\/strong>\u00a0Connect between any devices (PC, Mac, Linux, iOS, Android) with end-to-end encryption.<\/li>\n<li><strong>Time &amp; cost saving:<\/strong>\u00a0Solve problems remotely in minutes instead of spending hours on travel. This means less downtime and quicker support.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>TeamViewer Tensor: Enterprise-Grade Remote Support<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-62709 size-large\" style=\"text-align: justify;\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Tensor-800x600.png\" alt=\"\" width=\"800\" height=\"600\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Tensor-800x600.png 800w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Tensor-500x375.png 500w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Tensor-150x113.png 150w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Tensor-768x576.png 768w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Tensor.png 900w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>Tensor<\/strong> is TeamViewer\u2019s\u00a0<strong>enterprise solution<\/strong>. Compared to TeamViewer Remote, it is built to handle\u00a0<strong>large-scale deployments<\/strong>. Tensor offers <strong>advanced features<\/strong> like <strong>Single Sign-On (SSO)<\/strong> for users, integration with <strong>corporate directories<\/strong> (Active Directory), rich <strong>reporting<\/strong>, and <strong>compliance<\/strong> options that medium and large organizations need.<\/p>\n<h3 style=\"text-align: justify;\">When to use it:<\/h3>\n<ul style=\"text-align: justify;\">\n<li>Best for\u00a0<strong>large organizations and IT departments<\/strong>.<\/li>\n<li>If you have <strong>many employees<\/strong> or <strong>customers<\/strong> to support and need to enforce <strong>security policies<\/strong> (for example, only authorized staff can access certain systems remotely), Tensor is the way to go.<\/li>\n<li>It is also ideal if you want to <strong>integrate remote support into your existing workflows or helpdesk systems<\/strong>. For instance, an IT service team can integrate TeamViewer Tensor with a ticketing system so that remote sessions can launch directly from a helpdesk ticket.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">Key benefits:<\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>Scalable:<\/strong>\u00a0Manage and support thousands of devices and users through one platform. It performs reliably even with heavy concurrent usage.<\/li>\n<li><strong>Secure &amp; Compliant:<\/strong>\u00a0Features like SSO, two-factor authentication, conditional access rules, and audit logs ensure remote support sessions meet strict security standards. This is especially useful in finance, healthcare, or other regulated industries.<\/li>\n<li><strong>Integrated:<\/strong>\u00a0Tensor offers APIs and out-of-the-box integrations (e.g., with Microsoft Intune, SCCM, Salesforce) so it fits into your existing IT ecosystem.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>TeamViewer Frontline: Augmented Reality for Hands-On Work<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-62607 size-large\" style=\"text-align: justify;\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline-800x600.jpg\" alt=\"\" width=\"800\" height=\"600\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline-800x600.jpg 800w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline-500x375.jpg 500w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline-150x113.jpg 150w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline-768x576.jpg 768w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-08-Website-Teamviewer-Fronline.avif 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>Frontline<\/strong> is an\u00a0<strong>Augmented Reality (AR) solution<\/strong>\u00a0that brings TeamViewer\u2019s <strong>connectivity<\/strong> to the <strong>physical world of frontline workers<\/strong>. Using smart glasses, headsets, or mobile devices, <strong>Frontline overlays digital information onto a worker\u2019s view<\/strong>. It can <strong>guide someone step-by-step through a task<\/strong>, or <strong>let a remote expert see<\/strong> what the <strong>field worker sees<\/strong> and provide live <strong>guidance<\/strong>.<\/p>\n<h3 style=\"text-align: justify;\">When to use it:<\/h3>\n<ul style=\"text-align: justify;\">\n<li>Ideal for\u00a0<strong>manufacturing, logistics, field service, and healthcare<\/strong><\/li>\n<li>Use Frontline if your business has <strong>on-site processes<\/strong> that could benefit from <strong>digital guidance<\/strong>. Examples:<\/li>\n<\/ul>\n<ul style=\"text-align: justify;\">\n<li style=\"list-style-type: none;\">\n<ul>\n<li>In a <strong>warehouse<\/strong>, staff equipped with AR glasses can receive pick-by-vision instructions, which improves speed and accuracy in order fulfillment.<\/li>\n<li>On a <strong>factory floor<\/strong>, a technician can follow holographic assembly instructions or get remote assistance from an expert when fixing a machine.<\/li>\n<li>In <strong>field service<\/strong> (like repairing HVAC or medical equipment at client sites), a junior technician can be coached in real-time by a senior expert who sees the situation through the technician\u2019s wearable camera.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">Key benefits:<\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>Productivity and Accuracy:<\/strong>\u00a0Workers have information <strong>in view exactly when and where they need it<\/strong>, reducing mistakes and rework. AR overlays can show part locations, wiring diagrams, or highlight errors, which speeds up complex tasks.<\/li>\n<li><strong>Training and Support:<\/strong> <strong>Less experienced staff<\/strong> can handle tough jobs with <strong>remote experts virtually by their side<\/strong>, leading to faster issue resolution and less need for on-site visits from specialists.<\/li>\n<li><strong>Safety and Compliance:<\/strong>\u00a0<strong>Hands-free operation<\/strong> means workers can maintain focus on the task and their tools, which <strong>improves safety<\/strong>. Also, having <strong>standardized digital workflows<\/strong> ensures tasks are done in a compliant, <strong>repeatable<\/strong> way.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>TeamViewer DEX \u2013 Proactive Digital Employee Experience<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-62942\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-DEX-800x710.jpg\" alt=\"\" width=\"800\" height=\"710\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-DEX-800x710.jpg 800w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-DEX-500x444.jpg 500w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-DEX-150x133.jpg 150w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-DEX-768x682.jpg 768w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-DEX.avif 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify;\"><strong>DEX<\/strong> (Digital Employee Experience) is a\u00a0<strong>proactive IT support tool<\/strong>. Instead of waiting for users to report problems, DEX <strong>continuously monitors devices for performance issues, errors, or anomalies<\/strong>. It uses automation to\u00a0<strong>detect and fix IT issues<\/strong>. It serves as an <strong>early warning system<\/strong> and <strong>auto-mechanic<\/strong> for your company\u2019s laptops and workstations.<\/p>\n<h3 style=\"text-align: justify;\">When to use it:<\/h3>\n<ul style=\"text-align: justify;\">\n<li>Perfect for\u00a0<strong>IT teams focused on prevention<\/strong>.<\/li>\n<li>Reduce downtime and avoid the fire-fighting mode of IT support.<\/li>\n<li>This is great for medium to large businesses where even minor IT hiccups (slow computers, app crashes) multiplied across many employees can cost a lot in lost productivity. With many people working remotely or hybrid, DEX helps IT departments keep an eye on all those spread devices.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">Key benefits:<\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>Prevents downtime:<\/strong>\u00a0By catching issues early, DEX can either alert IT or initiate an automatic fix (like restarting a process or clearing temporary files) before the user is impacted.<\/li>\n<li><strong>Automation = efficiency:<\/strong>\u00a0Routine fixes (clearing disk space, installing a patch, adjusting a setting) can be automated, which frees up IT staff from repetitive support tasks.<\/li>\n<li><strong>Better user experience:<\/strong>\u00a0Employees enjoy a more reliable computer experience, as many potential problems get quietly resolved in the background. Furthermore, they will notice fewer disruptions and faster support when things do go wrong.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>TeamViewer ONE \u2013 All-in-One Remote Support &amp; IT Management<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-62938\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-One-800x533.jpg\" alt=\"\" width=\"800\" height=\"533\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-One-800x533.jpg 800w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-One-500x333.jpg 500w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-One-150x100.jpg 150w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-One-768x512.jpg 768w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-20-Update-Teamviewer-One.avif 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify;\">TeamViewer <strong>ONE<\/strong> is a\u00a0<strong>unified platform<\/strong>\u00a0that\u00a0<strong>combines remote support (like TeamViewer Remote\/Tensor) with proactive monitoring (like DEX)<\/strong>. IT teams can do it all in one place: <strong>instantly connect<\/strong> to any device for support\u00a0<em>and<\/em>\u00a0<strong>continuously monitor<\/strong> and <strong>manage endpoints<\/strong> to prevent issues.<\/p>\n<h3 style=\"text-align: justify;\">When to use it:<\/h3>\n<ul style=\"text-align: justify;\">\n<li>Ideal for organizations that want\u00a0<strong>one solution instead of several<\/strong>.<\/li>\n<li>If your IT strategy includes both <strong>helping users in real-time and maintaining devices proactively<\/strong>, TeamViewer ONE lets you achieve both with one tool.<\/li>\n<li>This is especially useful for companies embracing hybrid work, where you have to support employees both in-office and remotely, and keep all their devices secure and up-to-date.<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">Key benefits:<\/h3>\n<ul style=\"text-align: justify;\">\n<li><strong>Simplified IT workflow:<\/strong>\u00a0Your team has one login and one interface for everything, which means less complexity. IT staff can jump from addressing a live support ticket to analyzing performance metrics of a device fleet.<\/li>\n<li><strong>Full device management:<\/strong>\u00a0You can control devices remotely, track device health, deploy updates, manage software, and ensure compliance &#8211; all integrated natively. This gives you better oversight and quicker response to potential issues.<\/li>\n<li><strong>Cost and time savings:<\/strong>\u00a0Maintaining one platform can be more cost-effective than licensing many separate products. Training is easier too, because your IT team just learns about TeamViewer ONE and is all set. Plus, with proactive fixes and integrated support, end-users experience minimal downtime and faster issue resolution.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>Why Partner with SCHNEIDER IT MANAGEMENT?<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-62701 size-large\" style=\"text-align: justify;\" src=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Partner-800x534.jpg\" alt=\"\" width=\"800\" height=\"534\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Partner-800x534.jpg 800w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Partner-500x334.jpg 500w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Partner-150x100.jpg 150w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Partner-768x512.jpg 768w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Partner-1536x1025.jpg 1536w, https:\/\/www.schneider.im\/media\/2025\/08\/SCHNEIDER-IT-MANAGEMENT-2025-08-13-Update-TeamViewer-Partner.jpg 1949w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p style=\"text-align: justify;\"><img decoding=\"async\" class=\"alignright size-full wp-image-61704\" src=\"https:\/\/www.schneider.im\/media\/2025\/07\/SCHNEIDER-IT-MANAGEMENT-2025-07-11-Website-TeamViewer-Partner-Logo.png\" alt=\"\" width=\"150\" height=\"169\" srcset=\"https:\/\/www.schneider.im\/media\/2025\/07\/SCHNEIDER-IT-MANAGEMENT-2025-07-11-Website-TeamViewer-Partner-Logo.png 150w, https:\/\/www.schneider.im\/media\/2025\/07\/SCHNEIDER-IT-MANAGEMENT-2025-07-11-Website-TeamViewer-Partner-Logo-133x150.png 133w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Choosing the <strong>right software<\/strong> is important but so is <strong>choosing the right partner<\/strong> to work with. <strong>SCHNEIDER IT MANAGEMENT<\/strong> is <strong>proud<\/strong> to be an authorized <strong>TeamViewer Premier Partner<\/strong> serving organizations allover Luxembourg, Germany, Belgium, France, and other European countries.<\/p>\n<p style=\"text-align: justify;\">With us, you <strong>get licenses at advantageous conditions,<\/strong> and we make sure, you only <strong>pay for what you need<\/strong>. Benefit from:<\/p>\n<ul style=\"text-align: justify;\">\n<li><strong>Tailored Licensing &amp; Expert Advice:<\/strong>\u00a0Our team are\u00a0<em>industry-leading licensing consultants<\/em>\u00a0who ensure you get the correct solution editions and number of licenses for your exact requirements. We align features to your use cases, so you are not over-spending or under-utilizing. Essentially, we make licensing\u00a0<em>simple,<\/em> optimized, and plan ahead.<\/li>\n<li><strong>Advantageous Pricing:<\/strong>\u00a0As an authorized TeamViewer Premier Partner, we offer better licensing conditions. You gain unique access to volume discounts, promotional bundles, and\u00a0<strong>superior pricing<\/strong>\u00a0options.<\/li>\n<li><strong>Full Contract Lifecycle Support:<\/strong>\u00a0Besides license reselling, our service includes\u00a0<strong>end-to-end contract management<\/strong> &#8211; from initial procurement to renewals and co-terming multiple licenses. We will remind you ahead of renewals and advise on any new offers or adjustments to keep your setup optimal.<\/li>\n<li><strong>Compliance and Local Presence:<\/strong>\u00a0With local teams in Luxembourg, Belgium and Germany, we provide\u00a0<strong>multilingual service (EN, DE, FR, LU)<\/strong>\u00a0and understand the European business context. You get global technology with local, personalized service.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">In summary, partnering with us means you can\u00a0<strong>license smarter and save money<\/strong>\u00a0while enhancing your team\u2019s productivity. We take the complexity out of licensing and let you focus on using TeamViewer to transform your workflows.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>Ready to take the next step?<\/strong><\/h2>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.schneider.im\/contact\/\"><strong>Talk to our TeamViewer experts<\/strong><\/a> to <strong>understand exactly what solutions best fit your requirements<\/strong> and to <strong>save money on TeamViewer<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: justify;\"><strong>More information<\/strong><\/h2>\n<p style=\"text-align: justify;\">For more information about TeamViewer, visit our TeamViewer site: <a href=\"https:\/\/www.schneider.im\/software\/teamviewer\/\">https:\/\/www.schneider.im\/software\/teamviewer\/<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do you support employees, manage devices, and solve IT issues &#8211; without being on-site? TeamViewer is a global leader in remote connectivity, known for helping IT professionals access computers and devices from anywhere for IT support. From simple remote support to advanced augmented reality workflows and proactive IT management, TeamViewer offers a wide product [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":62685,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[588],"tags":[],"class_list":["post-62684","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-teamviewer"],"_links":{"self":[{"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/posts\/62684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/comments?post=62684"}],"version-history":[{"count":12,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/posts\/62684\/revisions"}],"predecessor-version":[{"id":62948,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/posts\/62684\/revisions\/62948"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/media\/62685"}],"wp:attachment":[{"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/media?parent=62684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/categories?post=62684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.schneider.im\/lu\/wp-json\/wp\/v2\/tags?post=62684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}