Effective November 1, 2022, Microsoft Operator Connect Mobile for Microsoft Teams has been renamed Microsoft 365 Teams Phone Mobile.
Teams Phone Mobile is another option for providing Public Switched Telephone Network (PSTN) connectivity with Microsoft Teams and Phone System. With Teams Phone Mobile, a user’s SIM-enabled phone number is also their Teams phone number. Users can use a single phone number in Microsoft Teams across both their mobile service and desk lines, and seamlessly transition between networks and devices.
It is available as an add-on license and is included in the Microsoft Phone System license and in Microsoft 365 E5.
As of mid-November 2022, Microsoft has partnered with BT, Deutsche Telekom, Rogers Business, Swisscom, Telia and Verizon and the product is only useable in combination with these listed partners. More partners will be added over time.
For the announcement of Microsoft 365 Teams Phone Mobile, please visit: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/teams-phone-mobile-general-availability-and-other-teams-phone/ba-p/3644284.
For more information on Microsoft Phone System, please visit: https://learn.microsoft.com/en-us/microsoftteams/what-is-phone-system-in-office-365.
For a documentation of Microsoft 365 Teams Phone Mobile, please visit: https://learn.microsoft.com/en-us/microsoftteams/operator-connect-mobile-plan.
For a product page of Microsoft 365 Teams Phone Mobile, please visit: https://cloudpartners.transform.microsoft.com/practices/microsoft-365-for-operators/teams-phone-mobile?tab=presence-integration.
For software licensing information on Microsoft products, please visit: https://www.schneider.im/software/microsoft/.
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