Microsoft Dynamics 365 Customer Service: Customer Insights Workshop (1 Day)

Our Service

The WorkshopPLUS on Dynamics 365 Customer Insights is a comprehensive one-day session focused on enabling organizations to become more customer-centric. Participants will explore various components of Customer Insights, including its child services, to harness data from transactional, behavioral, and demographic sources. This workshop emphasizes creating comprehensive 360-degree views of customers and leveraging prebuilt AI models for actionable insights. Attendees will also learn how to develop custom AI and machine learning models, equipping them with the knowledge to drive tailored interactions at scale within their marketing, sales, and service teams.

Key Components

Comprehensive Data Integration: Connect transactional, behavioral, and demographic data sources to build a holistic view of your customers.
AI-Driven Insights: Leverage prebuilt AI models to gain immediate insights and enhance decision-making.
Custom AI/ML Development: Rapidly design, test, and deploy tailored AI/ML models to meet your organization’s specific needs.
360-Degree Customer Profiles: Create detailed customer profiles that empower personalized marketing, sales, and service strategies.
Actionable Analytics: Utilize advanced analytics solutions to gain insights that drive customer engagement and business growth.

Your Benefits

Expert Services: Get first-hand insights and guidance from the experts.
Customer-Centric Transformation: Shift your organization towards a customer-centric model, enhancing engagement and satisfaction.
Scalable Solutions: Access analytics capabilities that grow with your business, allowing for limitless scale.
Enhanced Decision-Making: Use data-driven insights to make informed business decisions that propel growth.
Increased Operational Efficiency: Streamline processes and maximize the effectiveness of your marketing, sales, and service teams.

Request more info.

Are you interested in this service?

We would first like to invite you to a quick 20-30 minute scoping call via phone or Microsoft Teams. This is to give you more details and find out if this service fits best to your requirements. Alternatively, we are glad to provide more details via email.

Yes, I want to request more details.

I am interested in the service agenda, pricing and number of participants. Here is my information.

{"phone_man":{"display_mode":"show","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Phone","_id":"c0b6f6b"}]},"phone_opt":{"display_mode":"show","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Microsoft_Teams","_id":"c0b6f6b"}]},"email":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Phone","_id":"9d9aaf5"}]},"date":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Email","_id":"9703c49"}]},"time":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Email","_id":"9703c49"}]}}

Contact Method

Name *

Phone number *

Phone number

Work Email *

Company name *

Country *

Service Participants *

Date of Meeting

Time of Meeting

Details

Privacy

I accept the privacy policy of this site.*

Popular Alternatives

Microsoft Azure SQL DB: Data AI – SQL Database Essentials Open Workshop (3 Days)

The WorkshopPLUS – Data AI: Azure SQL Database Essentials is a comprehensive program that spans multiple days, aimed at professionals such as SQL Server Architects, Database Administrators, IT specialists, and DevOps Engineers. Attendees will explore the fundamentals of Azure SQL

Microsoft Power Automate: Power User Open Workshop (1 Day)

The WorkshopPLUS – Microsoft Power Automate: Power User is a comprehensive one-day program aimed at end users and business developers who are new to Power Automate. Participants will start with an overview of Flow Studio and explore essential triggers and

Microsoft Defender for Cloud: Azure Security Best Practices Closed Workshop (3 Days)

The WorkshopPLUS – Microsoft Azure: Security Best Practices is an intensive program focused on essential security frameworks applicable to both on-premises and cloud infrastructures. Over its duration, participants will explore a comprehensive overview of security features and tools, particularly emphasizing

Microsoft Azure App Service Integration Services Workshop (3 Days)

The Workshop – Accelerating Innovation with Integration Services is a comprehensive 3-day program aimed at empowering teams to modernize enterprise integration strategies. Participants will explore the capabilities of Azure App Service, learning how to efficiently integrate applications and services. The

Microsoft Azure Kubernetes Service: Modernizing Enterprise Apps with Containers Workshops (1 Days)

The Workshop – Modernizing Enterprise Apps with Containers is a one-day program aimed at empowering participants to enhance their skills in cloud-native application development. It emphasizes the use of containers, Azure Kubernetes Service (AKS), and serverless technology. Attendees will learn

Microsoft Purview Data Governance Adoption and Execution Workshop (3 Days)

The Upskilling Execution for Deploying Data Governance with Microsoft Purview is a comprehensive 3-day workshop aimed at enhancing your team’s proficiency in data governance. Throughout this engagement, participants will acquire essential skills for the effective adoption, management, and oversight of

Microsoft Intune: Managing Windows Closed Workshop (1 Day)

The WorkshopPLUS – Microsoft Intune: Managing Windows is a comprehensive, one-day program aimed at enhancing organizational capabilities in Windows device management. Participants will explore the intricacies of Microsoft Intune, learning to enroll, configure, and update devices effectively. The workshop also

Microsoft Dynamics 365 Finance: Core Financials Cash and Bank Management Overview Workshop (1 Day)

The WorkshopPLUS – Dynamics 365 Finance – Core Financials: Cash and Bank Management Overview is an in-depth session focused on improving financial processes and reporting capabilities. Over the course of this workshop, participants will explore the core functionalities of Dynamics

Microsoft Endpoint Configuration Manager: Troubleshooting Client Features Remote Open Workshop (4 Days)

The WorkshopPLUS Remote on Microsoft Endpoint Configuration Manager: Troubleshooting Client Features is an engaging program aimed at providing participants with essential skills for diagnosing common issues related to Microsoft Endpoint Configuration Manager client features. This workshop features a blend of

No more Assessment Programs to show.

Disclaimer: The services and descriptions provided herein are subject to change without prior notice. While we strive to ensure the accuracy and completeness of the information presented, we make no guarantees or warranties, express or implied, regarding the reliability, availability, or suitability of the services for any particular purpose.

News

SCHNEIDER IT MANAGEMENT Microsoft Proactive Services

Overcome technical barriers and optimize your solutions through our new Microsoft Proactive Services. Ensure seamless technology adoption and expansion. Choose from over 170 different Proactive Services designed to help you tackle existing or potential IT challenges efficiently. What are Microsoft Proactive Services? Microsoft Proactive Services by SCHNEIDER IT MANAGEMENT

2025-03-14

Microsoft EU Data Boundary: Enhanced Data Residency and Transparency

Effective February 26, 2025, Microsoft has completed the EU Data Boundary for the Microsoft Cloud, offering enhanced data residency and transparency for European customers. This allows you to store and process your customer data and pseudonymized personal data for Microsoft core cloud services within the EU and European Free Trade

2025-03-14

Adobe Express for Teams Promotion

Until May 30, 2025, a limited time offer is available for Adobe Express for Teams, offering ~38% discount in the first year. What is Adobe Express for Teams? Adobe Express for Teams is a powerful tool designed to help teams quickly and easily create stunning graphics, videos, and web

2025-03-14