Microsoft Dynamics 365

Microsoft is introducing Microsoft Dynamics 365. Microsoft Dynamics AX is being renamed to Microsoft Dynamics 365 for Operations. Microsoft Dynamics CRM is being renamed to Microsoft Dynamics 365 with the following components:

Microsoft Dynamics 365 Enterprise Plan 1

Microsoft Dynamics 365 Enterprise Plan 1 User subscription includes:

  • Microsoft Dynamics 365 for Sales
  • Microsoft Dynamics 365 for Customer Service
  • Microsoft Dynamics 365 for Field Service
  • Microsoft Dynamics 365 for Project Service Automation
  • Microsoft Dynamics 365 for Marketing
  • Microsoft Dynamics 365 for Team Members
  • Microsoft PowerApps
  • Microsoft Flow

Furthermore, this plan includes Enterprise edition functionality.

Microsoft Dynamics 365 Enterprise Plan 2

Microsoft Dynamics 365 Enterprise Plan 2 User subscription includes:

  • Microsoft Dynamics 365 Enterprise Plan 1
  • Microsoft Dynamics 365 for Operations

Microsoft PowerApps

Microsoft PowerApps is a user subscription that allows users to easily build apps without writing code. For more information on Microsoft PowerApps, please visit: https://powerapps.microsoft.com/en-us/.

Microsoft Flow

Microsoft Flow is a User subscription that allows users to create automated workflows between apps and services to get notifications, synchronize files or collect data and more. For more information on Microsoft Flow, please visit: https://flow.microsoft.com/en-us/.

Microsoft Social Engagement Professional and Enterprise

With the launch of Microsoft Dynamics 365, Microsoft Social Engagement Professional and Enterprise will no longer be available for sale as standalone products. However, the full capabilities for Microsoft Social Engagement Enterprise will be available with the purchase of Dynamics 365 for Sales, Customer Service, Field Service or Project Service Automation, Enterprise editions, as well as Dynamics 365 Enterprise Plan 1 and Plan 2. The add-on for Additional Social Posts will continue to be available to add to the included capacity.

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