Microsoft Operator Connect Conferencing generally available

Effective December 2, 2021, Microsoft Operator Connect Conferencing is generally available. It can be purchased as an Add-on to a Microsoft Teams license and is also included in Microsoft 365 E5 and Office 365 E5 subscriptions, and is available through an Enterprise Agreement (EA) or SCHNEIDER IT MANAGEMENT as your Cloud Solution Provider (CSP).

Operator Connect Conferencing allows organizations to add phone numbers from a third-party operator to their Audio Conferencing bridge and use those numbers to join Microsoft Teams meetings.

Operator Connect Conferencing is an operator-managed service that provides the following benefits:

  • Bring your own operator for audio conferencing in Teams: Maintain your preferred operator contracts as you migrate existing Public Switched Telephone Network (PSTN) infrastructure to the cloud.
  • Variety of operators: Diversify your PSTN infrastructure to include additional qualified operators.
  • Expanded geographic dial-in coverage: Additional dial-in locations available to support your multi-national needs.
  • Enhanced support and reliability: The tight partnership with operators provides enhanced technical support and service level agreements to address reliability.

For the announcement of Microsoft Operator Connect Conferencing, please visit: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/bring-your-own-operator-for-audio-conferencing-in-microsoft/ba-p/3024282.

For details on the licensing, please visit: https://docs.microsoft.com/en-us/microsoftteams/operator-connect-conferencing-plan#licensing-requirements-and-billing.

Please contact us for more information and to request a quote.