Microsoft Teams Phone PSTN: Pilot Onboarding Service (15 Days)

Our Service

The Teams Phone Pilot is a 15-day program aimed at facilitating your initial deployment of Teams Phone services. This initiative helps validate PSTN connectivity in alignment with your organizational goals and technical needs. Experts will assist in configuring essential features like call queues, setting up call quality dashboards, and designing emergency calling services. Additionally, they will develop both high-level and detailed architectural plans and timelines for scaling your deployment, accommodating up to 1,000 phone-enabled users across three sites or business lines. This pilot offers flexibility in both duration and scope, ensuring a smooth transition to broader production use.

Key Components

  • Technical Guidance: Expert support for configuring and customizing Teams Phone PSTN connectivity to align with your business objectives.
  • Feature Configuration: Assistance in setting up essential features like call queues to enhance communication workflows.
  • Quality Assurance: Implementation of call quality dashboard templates and quality of service measures to ensure optimal performance.
  • Emergency Calling Design: Customized design for Emergency Calling services specific to your operational requirements.
  • Deployment Roadmap: Development of a clear timeline and resource plan to facilitate a smooth transition to broad production deployment.

Your Benefits

  • Expert Services: Get first-hand insights and guidance from the experts.
  • Tailored Support: Enjoy a flexible engagement spanning 2 to 4 weeks, tailored to meet your specific objectives.
  • Scalability Options: Test up to 1,000 Phone Enabled Users across 3 sites or lines of business, ensuring scalable solutions.
  • Confidence Building: Collaborate with specialists to build confidence in the Teams Phone solution for successful deployment.
  • Streamlined Execution: Benefit from a well-structured approach that minimizes disruption and accelerates your deployment timeline.
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