Microsoft Volume Licensing Service Center user migration to Work or School Accounts

Starting September 3, 2021, Microsoft Volume License Service Center (VLSC) users will be prompted to create or use a Work or School Account (WSA) to login to the VLSC site.

To gain access to the VLSC site, VLSC users who are not yet using a WSA to login in will be prompted to either create an account or use one provided by their organization. While they take action to migrate their accounts, users will have a limited number of attempts to sign in using their existing credentials—such as a Microsoft account (MSA), formerly known as a Live account, or unmanaged tenant accounts. After these attempts are exhausted, the only way to continue to access the site will be through a WSA.

A WSA typically takes the form of or (where orgname is the employer’s domain name). This format helps customers and Microsoft alike in confirming that a user’s assigned permissions are accurately and securely affiliated with the licensed organization.

The process of converting your VLSC user ID to a WSA is quick and easy. To help make this transition easier, here are three scenarios for this conversion:

  • Scenario 1: If you’re a first-time user of VLSC and don’t have a WSA, sign in as a “brand new user” or inherit permissions from an existing MSA.
  • Scenario 2: If you have previously signed in to VLSC using an MSA, you can sign in with this existing MSA up to five times before you must use or create a WSA for continued access to the tool.
  • Scenario 3: If you’re an existing Azure Active Directory (AAD) user, sign in with a WSA and follow the AAD sign-in experience. Internal admin takeover of the Azure Directory might be necessary in this scenario.

For more information and in-depth instructions on this, please refer to this resource document:

If a user currently doesn’t have any purchased Online Services, it’s possible for them to sign up for a free WSA. In that case, please visit:

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Please contact us for more information and for help on your WSA migration.

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