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Microsoft Copilot for Microsoft 365

Copilot for Microsoft 365 is here for enterprise customers! Learn how to make use of Microsoft’s newest AI in all of your Microsoft 365 Apps, such as Excel, Word, Outlook, Teams and more!

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VMware General Pricing Adjustments

On March 2, 2020, VMware instituted some price increases for a limited set of offerings, including a number of VMware Professional Services offerings, such as VMware Technical Account Manager Services and Consulting Services. Beginning April 2, 2020 prices will increase on VMware vRealize Suite and associated bundles (perpetual products only).

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Microsoft Windows 7 End of Support

Microsoft Windows 7 reached End of Support on January 14, 2020. Although Microsoft’s recommendation is to upgrade to Windows 10 or move to Windows Virtual Desktop in Azure, customers may purchase Extended Security Updates (ESU) to continue to receive security updates for critical issues. For further information on Microsoft Windows

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Microsoft Dynamics 365 retail solutions

Microsoft made the following three announcements concerning their Dynamics 365 retail solutions: Microsoft Dynamics 365 Commerce, generally available on February 3, 2020, is a modern omnichannel commerce solution that unifies back office, e-commerce, in-store, and call center and simplifies the integration of new emerging channels. Microsoft Dynamics 365 Fraud Protection, featuring

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Microsoft Dynamics 365 Virtual Agent for Customer Service available

Effective January 2020, Microsoft announced the availability of Microsoft Dynamics 365 Virtual Agent for Customer Service. This offering combines Power Virtual Agents and Dynamics 365 Customer Service Insights enabling organizations to create no-code chatbots having identified the most common support issues facing their customers. For further information on Microsoft Dynamics

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Microsoft Endpoint Manager available

With the December 2019 Product Terms, Microsoft takes the first step towards merging System Center Configuration Manager (SCCM) and Microsoft Intune into Microsoft Endpoint Manager. Microsoft Endpoint Manager is a unified, integrated management platform for managing all your endpoints. This allows you to deploy a seamless, end-to-end management solution that

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Microsoft Power Virtual Agents available

Effective December 2019, Microsoft announced the general availability of Microsoft Power Virtual Agents as part of the Dynamics 365 family business applications portfolio. This offering allows the creation of chatbots using a guided, no-code graphical interface, which can be further enhanced by building custom workflows with Power Automate, or by

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