Microsoft Teams Phone PSTN: Pilot Onboarding Service (20 Days)

Our Service

Teams Phone Pilot 20 days is an engagement aimed at facilitating a production pilot for Microsoft Teams Phone. Over a span of 20 days, participants will validate the Public Switched Telephone Network (PSTN) services that align with their business needs and technical specifications. Expert guidance will assist in establishing PSTN connectivity, customizing features such as call queues, and setting up call quality dashboard templates. The program includes designing Emergency Calling services, confirming high-level solution architecture, and devising timelines for broader deployment. This flexible pilot caters to up to three sites or lines of business, covering up to 1,000 phone-enabled users, allowing organizations to confidently advance towards a full-scale implementation of Teams Phone.

Key Components

PSTN Connectivity Guidance: Expert assistance in validating Teams Phone PSTN services tailored to your business priorities.
Feature Configuration: Customization of features such as call queues to align with your specific business outcomes.
Call Quality Dashboard Setup: Establish templates and quality of service measures to monitor call performance effectively.
Emergency Calling Design: Ensure robust emergency calling service architecture to enhance safety and compliance.
Deployment Planning: Draft timelines and confirm resources for a seamless transition to a broader Teams Phone production deployment.

Your Benefits

Expert Services: Get first-hand insights and guidance from the experts.
Scalable Solutions: Flexibility in the duration and scope of the pilot, accommodating different sites and lines of business.
Informed Decision-Making: Gain confidence through systematic validation of the Teams Phone solution before full deployment.
Enhanced Collaboration: Improve communication and collaboration across your organization with tailored Teams Phone features.
Successful Onboarding: Smooth onboarding process with expert-led support ensures a stronger start to your Teams Phone implementation.

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