Microsoft Office 365: Helpdesk Troubleshooting Open Workshop (1 Day)

Our Service

The WorkshopPLUS - Office 365: Helpdesk Troubleshooting is a one-day program aimed at helpdesk professionals seeking to enhance their skills in resolving user issues with Office 365. This workshop offers a comprehensive introduction to Office 365, focusing on common end-user challenges and effective troubleshooting techniques. Participants will learn practical strategies to diagnose and address problems, ensuring they can provide valuable assistance even without administrative access to the Office 365 tenant. This engaging session empowers helpdesk engineers to better support their users.

Key Components

Overview of Office 365: Gain a foundational understanding of Office 365 features and functionalities to better assist users.
Troubleshooting Techniques: Learn systematic approaches to diagnose and resolve common end-user issues effectively.
Hands-On Practice: Engage in practical exercises that simulate real-world troubleshooting scenarios.
User-Centric Focus: Understand user experiences and perspectives to enhance support interactions.
Resource Access: Discover essential tools and resources that aid in efficient problem resolution.

Your Benefits

Expert Services: Get first-hand insights and guidance from the experts.
Improved Troubleshooting Skills: Enhance your ability to resolve issues quickly, leading to increased user satisfaction.
Time Efficiency: Optimize response times with developed skills to address common problems without delay.
Empowered Helpdesk Team: Equip your team with knowledge that fosters confidence and capability.
Collaboration Opportunities: Network with peers and share experiences to broaden support strategies.

Request more info.

Are you interested in this service?

We would first like to invite you to a quick 20-30 minute scoping call via phone or Microsoft Teams. This is to give you more details and find out if this service fits best to your requirements. Alternatively, we are glad to provide more details via email.

Yes, I want to request more details.

I am interested in the service agenda, pricing and number of participants. Here is my information.

{"phone_man":{"display_mode":"show","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Phone","_id":"c0b6f6b"}]},"phone_opt":{"display_mode":"show","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Microsoft_Teams","_id":"c0b6f6b"}]},"email":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Phone","_id":"9d9aaf5"}]},"date":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Email","_id":"9703c49"}]},"time":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Email","_id":"9703c49"}]}}

Contact Method

Name *

Phone number *

Phone number

Work Email *

Company name *

Country *

Service Participants *

Date of Meeting

Time of Meeting

Details

Privacy

I accept the privacy policy of this site.*

Popular Alternatives

Microsoft Office 365 SharePoint Online: Administration and Configuration Closed Workshop (3 Days)

The WorkshopPLUS – Office 365 SharePoint Online: Administration and Configuration is a comprehensive three-day event tailored for professionals seeking to enhance their skills in SharePoint Online management. This workshop delves into advanced features of Office 365 and the capabilities of

Microsoft Exchange Online: Troubleshooting Open Workshop (3 Days)

The WorkshopPLUS – Office 365 Exchange Online: Troubleshooting is an interactive session aimed at equipping participants with essential troubleshooting skills for the Exchange Online service and related Office 365 components. This workshop will cover effective methods and tools to diagnose

Microsoft Azure SQL or Arc-Enabled Data Services Migration Customized Workshop

The Customized Workshop for Migration to Azure SQL or Arc-Enabled Data Services is an essential 3-day program aimed at teams looking to migrate their databases effectively. This hands-on workshop focuses on addressing specific concerns related to the proposed migration solutions.

Microsoft Exchange Server: Administration and Troubleshooting Closed Workshop (3 Days)

The WorkshopPLUS – Exchange Server: Administration and Troubleshooting is a comprehensive three-day training session aimed at equipping participants with essential skills in managing and resolving issues related to Exchange Server. Attendees will engage in practical labs that explore both PowerShell

Microsoft SQL Server: Features and Administration Closed Workshop (3 Days)

The WorkshopPLUS – SQL Server: Features and Administration is a specialized session aimed at enhancing the capabilities of enterprise Database Administrators. Over the course of this closed workshop, attendees will explore effective management and monitoring techniques for SQL Server environments,

Microsoft Azure Network Security: Azure Web Application Firewall Remote Closed Workshop (1 Day)

The WorkshopPLUS Remote – Azure Web Application Firewall is a comprehensive one-day session tailored for professionals seeking to deepen their understanding of Azure network security. The focus is on designing secure infrastructure around Zero Trust principles, emphasizing compute and storage

Microsoft Viva Glint Vision & Strategy Workshop

The Viva Glint Vision & Strategy service provides a series of 2 to 4 high-level consultations aimed at interpreting insights from the Viva Glint survey. Tailored for senior leaders, these sessions are most effective shortly after survey completion and focus

Microsoft SQL Server: SQL Security Essentials Closed Workshop (3 Days)

The WorkshopPLUS – Data AI: SQL Security Essentials is a specialized program aimed at enhancing the security of SQL Server environments. Over several days, participants will delve into strategies for reinforcing SQL Server security through built-in features and techniques. The

Microsoft SharePoint Server: Administration Remote Open Workshop (3 Days)

The WorkshopPLUS Remote – SharePoint Server: Administration is a comprehensive three-day program aimed at equipping attendees with essential insights into configuring and deploying SharePoint Server. Through a blend of engaging presentations, interactive discussions, and hands-on labs, participants will delve into

No more Assessment Programs to show.

Disclaimer: The services and descriptions provided herein are subject to change without prior notice. While we strive to ensure the accuracy and completeness of the information presented, we make no guarantees or warranties, express or implied, regarding the reliability, availability, or suitability of the services for any particular purpose.

News

Microsoft 365 E3/E5 Promotion in CSP: Save 15%

Until September 30, 2025, there is a promotion, offering 15% off Microsoft 365 E3/E5 to eligible, new-to-Microsoft 365 E3/E5 customers in the Cloud Solution Provider (CSP) licensing program. This is interesting for organizations transitioning from e.g., Office 365 E3 or a Microsoft competitor. On June 24, 2025, this promotion was

2025-06-26

Microsoft 365 Copilot Promotion: Save 15%

Until September 30, 2025, Microsoft is providing a discount of 15 % for 10 to 2400 seat purchases of Microsoft 365 Copilot in the Cloud Solution Provider (CSP) program. On April 21, 2025, the license cap with increased from 300 to 2400 licenses. On June 24, 2025, this promo has

2025-06-26

Microsoft Azure: Free SQL Managed Instance and Database

Effective May 21, 2025, Microsoft has officially launched two new free offers regarding Azure SQL Database and Azure SQL Managed Instance. These offers are now generally available and allow organizations to explore, develop, and test SQL workloads in Azure at no cost. Free SQL Managed Instance offer One General

2025-06-19