24x7x365 Expert Case Support for Azure, Microsoft 365, Dynamics 365 and On-Premises. Ensure Business Continuity. Save Compared to Microsoft Unified Support.
Prioritized, technical support
Fastest, prioritized response times.
24/7 elevated break/fix support.
Wide Case Coverage
Cover your Microsoft products with quick on-demand support for Microsoft 365, Microsoft Azure, Dynamics 365 and Microsoft Software on-premises.
A No-Brainer Cost Saver
Save typically over 90% compared to typical Microsoft Unified Support contracts.
Convenient and efficient
We create and escalate Microsoft Support Tickets within minutes and reliably resolve all issues quickly with dedicated support experts.
Basic support availability for non-urgent cases for cloud products. No Critical Situation coverage.
Full product coverage with Critical Situation Support. Ideal for those with occasional support requests who need Crit Sit coverage.
Favorite Option. Three times the included cases and tenants. Double the customer contacts. Suited for complex organizational structures.
Ideal for very complex organizational structures with highest number of tenants, contacts and support requests.
With SCHNEIDER IT MANAGEMENT Support Plans, you can prioritize your strategic initiatives while we handle your technical challenges. Our strong partnership with Microsoft provides you with exclusive resources and benefits.
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We are delighted to present our new service portfolio designed to help your organization unlock its full potential. From flexible licensing options and comprehensive support to strategic assessments and expert-led workshops, our IT services are here to drive your organization towards innovation and success in the digital era. SCHNEIDER
In 2025, a list of Microsoft products will retire according to a schedule. Upon retirement, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. The retiring products, governed by the Modern Policy, in 2025 are: Product Retirement Microsoft Genomics
In 2025, a list of Microsoft product releases will reach their End of Servicing, meaning their end of support, according to a schedule. There will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. The following product releases, governed by the
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