Microsoft Dynamics 365 Customer Service: Customer Engagement Teams and Outlook Collaboration Workshop (1 Day)

Our Service

The WorkshopPLUS - Dynamics 365 Customer Engagement: Teams and Outlook Collaboration is a focused one-day training designed for professionals looking to enhance their collaboration capabilities within Dynamics 365. Participants will learn to connect and work seamlessly with Dynamics 365 Sales and Customer Service in conjunction with Microsoft Teams. The course emphasizes practical application through hands-on labs, allowing attendees to configure their own environment. This training equips individuals with the tools and knowledge to improve team productivity and customer engagement effectively.

Key Components

Collaborative Tools Overview: Gain insights into the integration capabilities between Dynamics 365 and Microsoft Teams to enhance teamwork.
Hands-On Environment Setup: Participate in practical labs to configure your Dynamics 365 Sales and Customer Service environments.
Real-Time Communication: Discover methods for enabling real-time communication and collaboration across teams and departments.
Feature Utilization: Learn how to utilize Dynamics 365 features effectively in tandem with Microsoft Teams for improved workflow.
Best Practices and Strategies: Explore strategies for maximizing user engagement and adoption of the integrated platforms.

Your Benefits

Expert Services: Get first-hand insights and guidance from the experts.
Enhanced Collaboration: Improve teamwork and communication across your organization with integrated tools.
Hands-On Experience: Practical lab sessions equip you with the skills to implement and manage collaboration features effectively.
Improved Productivity: Streamline operations by leveraging collaboration tools that elevate daily workflows.
Tailored Learning Experience: The workshop is designed to meet the unique needs of your organization, ensuring relevant and actionable insights.

Request more info.

Are you interested in this service?

We would first like to invite you to a quick 20-30 minute scoping call via phone or Microsoft Teams. This is to give you more details and find out if this service fits best to your requirements. Alternatively, we are glad to provide more details via email.

Yes, I want to request more details.

I am interested in the service agenda, pricing and number of participants. Here is my information.

Contact Method

Name *

Phone number *

Phone number

Work Email *

Company name *

Country *

Service Participants *

Date of Meeting

Time of Meeting

Details

Privacy

I accept the privacy policy of this site.*

Popular Alternatives

Microsoft Purview Data Governance Adoption and Execution Workshop (3 Days)

The Upskilling Execution for Deploying Data Governance with Microsoft Purview is a comprehensive 3-day workshop aimed at enhancing your team’s proficiency in data governance. Throughout this engagement, participants will acquire essential skills for the effective adoption, management, and oversight of

Microsoft GitHub for Non-Developers Remote Workshop (2 Days)

The Workshop – GitHub for Non-Developers is a comprehensive two-day training aimed at empowering non-developers within your organization. It highlights the importance of diverse skill sets in fostering effective teams. Participants will learn the fundamentals of GitHub, enabling them to

Microsoft Power Platform Low Code – Extending the Platform with Connectors Closed Workshop (1 Days)

The WorkshopPLUS – Power Platform Low Code – Extending the Platform with Connectors is an immersive session for professionals keen on leveraging low-code solutions. This workshop delves into the use of connectors within the Power Platform, enabling participants to integrate

Microsoft Exchange Server: Administration and Troubleshooting Remote Closed Workshop (3 Days)

The WorkshopPLUS Remote – Exchange Server: Administration and Troubleshooting is a comprehensive three-day course aimed at equipping participants with essential skills for managing and troubleshooting Exchange Server 2016. Attendees will engage in hands-on labs that explore various administrative methods using

Microsoft Security: Securing Windows Client Open Workshop (3 Days)

The WorkshopPLUS – Windows Client: Securing Windows Client is a three-day, in-depth program aimed at organizations looking to enhance their cybersecurity measures. With the rise in cyber threats such as malware and industrial espionage, the need for comprehensive security is

Microsoft Azure Active Directory: Multi-Factor Authentication and Conditional Access Remote Open Workshop (1 Day)

The WorkshopPLUS Remote – Multi Factor Authentication and Conditional Access is a comprehensive one-day program tailored for architects, IT professionals, and IT administrators. Participants will receive essential guidance on securing identities within Microsoft Entra ID, focusing on the implementation of

Microsoft Azure Active Directory: Multi-Factor Authentication and Conditional Access Closed Workshop (1 Day)

The WorkshopPLUS – Multi Factor Authentication and Conditional Access is a comprehensive one-day session tailored for Architects, IT professionals, and IT Administrators. This workshop delves into effective strategies for securing identities within Microsoft Entra ID. Participants will explore the implementation

Microsoft Active Directory: Securing Windows Open Workshop (3 Days)

The WorkshopPLUS – Securing Windows Active Directory is a comprehensive 3-day program aimed at enhancing the security of Active Directory Domain Controllers. Participants will learn effective strategies to minimize the attack surface and identify signs of compromise. The course emphasizes

Microsoft Purview Open Workshop (3 Days)

The WorkshopPLUS – Microsoft 365 Security and Compliance: Microsoft Purview is an immersive program designed to deepen understanding of Microsoft Purview within the context of compliance. Attendees will learn how to effectively utilize this tool to meet their organization’s compliance

No more Assessment Programs to show.

Disclaimer: The services and descriptions provided herein are subject to change without prior notice. While we strive to ensure the accuracy and completeness of the information presented, we make no guarantees or warranties, express or implied, regarding the reliability, availability, or suitability of the services for any particular purpose.

News

Adobe Creative Cloud: Wichtige Lizenzierungsänderungen (Erinnerung)

Zur Erinnerung: Am 1. Juli und 1. September 2025 wurden mehrere wichtige Änderungen an der Lizenzierung von Creative Cloud vorgenommen, darunter die Lizenznamen, verschiedene Funktionserweiterungen und Preiserhöhungen. Diese Angebote sind auf allen Vertriebswegen verfügbar und betroffen, einschließlich VIP Marketplace in den kommerziellen und behördlichen Marktsegmenten. In diesem Artikel finden Sie

2025-09-03

Microsoft Windows 365 Enterprise: Unattended licenses required for automated processes

In the Microsoft Licensing Terms of August 2025, Microsoft clarified that a Microsoft 365 Unattended License is also required for automated processes in Windows 365 as it was already the case with Azure Virtual Desktop (AVD) or Windows 11 on a physical device before. What are the license requirements

2025-09-03

Alludo Parallels Desktop 26 verfügbar

Am 26. August 2025 hat Parallels die Veröffentlichung von Parallels Desktop 26 angekündigt. Die neue Version unterstützt macOS Tahoe 26 und Windows 11 25H2. Sie führt erweiterte IT-Verwaltungstools, verbesserte Sicherheit und eine bessere Integration für Unternehmensumgebungen ein. Parallels Desktop 26 ist in den Editionen Standard, Pro, Business und Enterprise erhältlich.

2025-09-03