Microsoft Dynamics 365 Customer Service: Customer Engagement Teams and Outlook Collaboration Workshop (1 Day)

Our Service

The WorkshopPLUS - Dynamics 365 Customer Engagement: Teams and Outlook Collaboration is a focused one-day training designed for professionals looking to enhance their collaboration capabilities within Dynamics 365. Participants will learn to connect and work seamlessly with Dynamics 365 Sales and Customer Service in conjunction with Microsoft Teams. The course emphasizes practical application through hands-on labs, allowing attendees to configure their own environment. This training equips individuals with the tools and knowledge to improve team productivity and customer engagement effectively.

Key Components

Collaborative Tools Overview: Gain insights into the integration capabilities between Dynamics 365 and Microsoft Teams to enhance teamwork.
Hands-On Environment Setup: Participate in practical labs to configure your Dynamics 365 Sales and Customer Service environments.
Real-Time Communication: Discover methods for enabling real-time communication and collaboration across teams and departments.
Feature Utilization: Learn how to utilize Dynamics 365 features effectively in tandem with Microsoft Teams for improved workflow.
Best Practices and Strategies: Explore strategies for maximizing user engagement and adoption of the integrated platforms.

Your Benefits

Expert Services: Get first-hand insights and guidance from the experts.
Enhanced Collaboration: Improve teamwork and communication across your organization with integrated tools.
Hands-On Experience: Practical lab sessions equip you with the skills to implement and manage collaboration features effectively.
Improved Productivity: Streamline operations by leveraging collaboration tools that elevate daily workflows.
Tailored Learning Experience: The workshop is designed to meet the unique needs of your organization, ensuring relevant and actionable insights.

Request more info.

Are you interested in this service?

We would first like to invite you to a quick 20-30 minute scoping call via phone or Microsoft Teams. This is to give you more details and find out if this service fits best to your requirements. Alternatively, we are glad to provide more details via email.

Yes, I want to request more details.

I am interested in the service agenda, pricing and number of participants. Here is my information.

{"phone_man":{"display_mode":"show","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Phone","_id":"c0b6f6b"}]},"phone_opt":{"display_mode":"show","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Microsoft_Teams","_id":"c0b6f6b"}]},"email":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Phone","_id":"9d9aaf5"}]},"date":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Email","_id":"9703c49"}]},"time":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Email","_id":"9703c49"}]}}

Contact Method

Name *

Phone number *

Phone number

Work Email *

Company name *

Country *

Service Participants *

Date of Meeting

Time of Meeting

Details

Privacy

I accept the privacy policy of this site.*

Popular Alternatives

Microsoft SQL Server: AlwaysOn Availability Groups and Failover Cluster Instances – Monitoring and Troubleshooting Remote Open Workshop (3 Days)

The WorkshopPLUS Remote session on SQL Server: AlwaysOn Availability Groups and Failover Cluster Instances is an in-depth program aimed at SQL Server professionals. Spanning two days, it equips participants with essential troubleshooting skills and monitoring techniques for common issues related

Microsoft Data Estate Migration to Azure SQL Workshop (3 Days)

The workshop titled Upskilling Execution for Migrating your Data Estate to Azure SQL is a comprehensive 3-day program aimed at enhancing team capabilities in data migration and management. Participants will gain essential knowledge on adopting Azure SQL, managing operations, ensuring

Microsoft Active Directory: Securing Windows Closed Workshop (3 Days)

The WorkshopPLUS – Securing Windows Active Directory is a comprehensive 3-day program dedicated to enhancing the security of Active Directory Domain Controllers. Attendees will learn effective strategies to minimize the attack surface and identify potential signs of compromise. The workshop

Microsoft Exchange Online: Troubleshooting Open Workshop (3 Days)

The WorkshopPLUS – Office 365 Exchange Online: Troubleshooting is an interactive session aimed at equipping participants with essential troubleshooting skills for the Exchange Online service and related Office 365 components. This workshop will cover effective methods and tools to diagnose

Microsoft Exchange Online: Administration and Configuration Remote Open Workshop (4 Days)

The WorkshopPLUS Remote on Office 365 Exchange Online encompasses a comprehensive four-day program focused on the administration and configuration of Exchange Online. Participants will delve into essential topics, including management techniques for Exchange Online and the interplay with key components

Microsoft Azure Kubernetes Service: Technical Briefing Closed Workshop (1 Day)

The WorkshopPLUS – Kubernetes: Technical Briefing with Labs is an immersive 1-day session dedicated to Azure Kubernetes Service (AKS). This program is designed to provide participants with an in-depth understanding of AKS and its capabilities to manage production-ready Kubernetes clusters

Microsoft 365 Scripting: Windows PowerShell IT Management Closed Workshop (3 Days)

The WorkshopPLUS – Windows PowerShell: IT Management is an in-depth, hands-on program aimed at enhancing participants‘ skills in IT management through the use of PowerShell. Over the course of multiple days, attendees will engage in a variety of learning methods,

Microsoft Azure Network Security: Zero Trust for Azure Network Open Workshop (1 Day)

The WorkshopPLUS – Zero Trust for Azure Network is a comprehensive one-day event that delves into the implementation of Zero Trust security principles within Azure’s infrastructure-as-a-service (IaaS) framework. Participants will explore best practices for securing compute and storage elements, including

Microsoft Azure Network Security: Zero Trust for Azure Network Remote Closed Workshop (1 Day)

The WorkshopPLUS Remote – Zero Trust for Azure Network is a focused one-day training session aimed at equipping participants with the knowledge to implement Zero Trust security principles effectively in Azure environments. This program delves into the design strategies and

No more Assessment Programs to show.

Disclaimer: The services and descriptions provided herein are subject to change without prior notice. While we strive to ensure the accuracy and completeness of the information presented, we make no guarantees or warranties, express or implied, regarding the reliability, availability, or suitability of the services for any particular purpose.

News

Microsoft Dynamics 365: Wichtige Änderungen bei der Lizenzierung

Microsoft hat die obligatorische Umstellung der Lizenzverwaltung von Dynamics 365 Enterprise Resource Planning (ERP)-Anwendungen in Microsoft 365 Admin Center auf den 1. November 2025 verschoben, statt wie bisher angekündigt auf den 30. August 2025. Damit haben Unternehmen einen Monat mehr Zeit für den Übergang zu Microsoft 365 Admin Center. Für

2025-06-12

Microsoft 365 E5 Compliance Promotion

Bis zum 1. Februar 2026 bietet Microsoft einen Rabatt von 50% auf Microsoft 365 E5 Compliance für alle Kunden mit mindestens einer Microsoft 365 Copilot Lizenz. Diese Promotion gilt für Kunden, die zuvor Microsoft 365 Copilot ohne Microsoft 365 E5 Compliance erworben haben. Aktualisiert am 2025-06-11: Sie benötigen jetzt nur

2025-06-12

Microsoft 365 Apps auf Windows 10, Windows Server 2016 & 2019: Drei weitere Jahre Sicherheitsupdates

Für Windows 10, Windows Server 2016 & 2019 sollten Microsoft 365 Apps nach Oktober 2025 keine Sicherheitsupdates mehr erhalten. Microsoft wird noch drei Jahre lang Sicherheitsupdates für Microsoft 365 Apps auf diesen Windows Produkten bereitstellen. Diese Updates werden über die Standard-Update-Kanäle bereitgestellt und enden am 10. Oktober 2028. Während Windows

2025-06-12