Effective January 2020, Microsoft announced the availability of Microsoft Dynamics 365 Virtual Agent for Customer Service. This offering combines Power Virtual Agents and Dynamics 365 Customer Service Insights enabling organizations to create no-code chatbots having identified the most common support issues facing their customers.
With the December 2019 Product Terms, Microsoft takes the first step towards merging System Center Configuration Manager (SCCM) and Microsoft Intune into Microsoft Endpoint Manager. Microsoft Endpoint Manager is a unified, integrated management platform for managing all your endpoints. This allows you to deploy
Effective December 2019, Microsoft announced the general availability of Microsoft Power Virtual Agents as part of the Dynamics 365 family business applications portfolio. This offering allows the creation of chatbots using a guided, no-code graphical interface, which can be further enhanced by building custom
Microsoft announced the general availability of BizTalk Server 2020 for volume licensing customers, effective January 15, 2020. Updated products include: Microsoft BizTalk Server 2020 Branch, Microsoft BizTalk Server 2020 Enterprise and Microsoft BizTalk Server 2020 Standard. Through the purchase of Microsoft BizTalk Server 2020,
Oracle announced the availability of Data Safe, a unified control center for your Oracle Databases which helps you understand the sensitivity of your data, evaluate risks to data, mask sensitive data, implement and monitor security controls, assess user security, monitor user activity, and address
Effective December 2019, Microsoft announced the availability of Microsoft Azure Dedicated Host, a new Azure service that enables customers to run Linux and Windows virtual machines on single-tenant physical servers. Microsoft Azure Dedicated Host provides physical servers that host one or more Azure virtual
Microsoft announced some changes to the Power Platform. The key changes are: Microsoft Flow is renamed to Microsoft Power Automate, Robotic Process Automation (RPA) is added for delivering an end-to-end automation solution, and Microsoft Power Virtual Agents are added to allow intelligent AI-powered virtual
Oracle announced the availability of Oracle Autonomous Linux, which extends autonomous capabilities to the Linux operating system. Oracle Autonomous Linux, along with the new Oracle OS Management Service, is the first and only autonomous operating environment that helps greatly to reduce complexity and human error
Microsoft announced that effective December 1, 2019, Microsoft will release Windows Virtual Desktop Access (VDA) add-on for Microsoft 365 E3 and E5. The VDA add-on allows Microsoft 365 E3 and E5 users to access the Windows Enterprise Virtual Desktop Infrastructure (VDI) on dedicated servers
Until September 30, 2025, there is a promotion, offering 15% off Microsoft 365 E3/E5 to eligible, new-to-Microsoft 365 E3/E5 customers in the Cloud Solution Provider (CSP) licensing program. This is interesting for organizations transitioning from e.g., Office 365 E3 or a Microsoft competitor. On June 24, 2025, this promotion was
Until September 30, 2025, Microsoft is providing a discount of 15 % for 10 to 2400 seat purchases of Microsoft 365 Copilot in the Cloud Solution Provider (CSP) program. On April 21, 2025, the license cap with increased from 300 to 2400 licenses. On June 24, 2025, this promo has
Effective June 2025, Microsoft has introduced Azure Communication Services (ACS), a powerful solution for sending large volumes of communications, like emails. This is especially relevant for organizations facing limitations with traditional email platforms like Exchange Online. This article explains ACS and its licensing, compares it to Exchange Online, and answers