Microsoft Dynamics 365 Customer Engagement Assessment

Our Service

The Dynamics 365 Customer Engagement Assessment is a focused evaluation of the Sales and Customer Service applications within Dynamics 365. This assessment reviews your operational data against industry best practices, leveraging insights from the global customer community and experienced professionals. Over the course of this comprehensive analysis, our experts will examine your Dynamics 365 Customer Engagement setup using advanced tools and diagnostics. They will provide an in-depth knowledge transfer session, along with actionable recommendations for enhancements and remediations to optimize your deployment.

Key Components

Operational Data Analysis: Assess your operational data to benchmark against industry best practices.
Best Practices Review: Gain insights derived from the global customer community and expert knowledge.
Deployment Evaluation: An in-depth review of your current Dynamics 365 Customer Engagement setup.
Diagnostic Tools Utilization: Use specialized tools to identify potential areas for improvement.
Knowledge Transfer Session: Engage in knowledge sharing to empower your team with actionable insights.

Your Benefits

Expert Services: Get first-hand insights and guidance from the experts.
Enhanced Customer Interactions: Improve the efficiency of your Sales and Customer Service teams.
Identified Opportunities: Unearth hidden opportunities for growth and operational enhancement.
Customized Action Plans: Receive tailored remediation strategies that align with your business goals.
Continuous Improvement: Establish a foundation for ongoing optimization and success in customer engagement.

Request more info.

Are you interested in this service?

We would first like to invite you to a quick 20-30 minute scoping call via phone or Microsoft Teams. This is to give you more details and find out if this service fits best to your requirements. Alternatively, we are glad to provide more details via email.

Yes, I want to request more details.

I am interested in the service agenda, pricing and number of participants. Here is my information.

{"phone_man":{"display_mode":"show","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Phone","_id":"c0b6f6b"}]},"phone_opt":{"display_mode":"show","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Microsoft_Teams","_id":"c0b6f6b"}]},"email":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Phone","_id":"9d9aaf5"}]},"date":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Email","_id":"9703c49"}]},"time":{"display_mode":"hide","fire_action":"All","file_types":"png","logic_data":[{"cfef_logic_field_id":"contactmethod","cfef_logic_field_is":"==","cfef_logic_compare_value":"Email","_id":"9703c49"}]}}

Contact Method

Name *

Phone number *

Phone number

Work Email *

Company name *

Country *

Service Participants *

Date of Meeting

Time of Meeting

Details

Privacy

I accept the privacy policy of this site.*

Popular Alternatives

Microsoft Dynamics 365 Customer Engagement Assessment

Microsoft Azure Cosmos DB Well-Architected Assessment

The workshop, Establishing Well-Architected Solutions with Cosmos DB, spans two days and is aimed at teams looking to optimize their cloud applications. Participants will delve into critical technical and operational factors crucial for making informed decisions on system architecture. The

Microsoft Azure Cloud Security Benchmark Achieving Workshop

The Accelerate Baseline Security with Microsoft Cloud Security Benchmark service offers a thorough security assessment aimed at optimizing the security posture of your Azure environment. Over several days, experienced professionals will scrutinize your platform’s architecture and its implementation against the

Microsoft Azure Reliability Assessment

The Well-Architected Reliability Assessment is a comprehensive evaluation aimed at enhancing the reliability and resilience of your Azure workloads. Over the course of this assessment, teams will identify their strengths and pinpoint areas for improvement. Experts will provide insights into

Microsoft SAP on Azure Migration and Modernization Go-Live Assessment (3 Days)

The Go-Live Assessment for Migrating and Modernizing with SAP on Azure is a comprehensive three-day workshop tailored to evaluate your Azure workload before deployment. It delves into the technical and operational factors necessary for making informed Go/No-Go decisions. Participants will

Microsoft SAP on Azure Review and Remediation Assessment (4 Days)

The Well Architected Review and Remediation for SAP on Azure is a comprehensive 4-day assessment focused on optimizing SAP systems deployed in the Azure cloud environment. This program systematically evaluates the existing architecture against the Well-Architected Framework best practices. The

Microsoft Azure App Dev: Developer Velocity Planning Technical Assessment (1 Day)

The 1-Day Technical Assessment for Developer Velocity Planning enables organizations to enhance their developer teams, driving significant business progress. Participants will engage with experts to explore key elements derived from McKinsey’s Developer Velocity research, aimed at unlocking developers’ full potential.

Microsoft Cloud Service Capability Evaluation – Lite Assessment

The Cloud Service Capability Evaluation – Lite is a focused engagement aimed at helping organizations assess their cloud operational readiness. Over a span of several days, participants will collaborate with experts to evaluate key capabilities related to cloud culture and

Microsoft Data Estate Modernization with Azure SQL Go-Live Assessment

The Go-Live Assessment for Modernizing your Data Estate with Azure SQL is an essential engagement aimed at preparing your pre-production Azure workload for deployment. Over the course of this workshop, participants will evaluate critical technical and operational factors to establish

No more Assessment Programs to show.

Disclaimer: The services and descriptions provided herein are subject to change without prior notice. While we strive to ensure the accuracy and completeness of the information presented, we make no guarantees or warranties, express or implied, regarding the reliability, availability, or suitability of the services for any particular purpose.

News

Adobe Creative Cloud: Important Licensing Changes

Effective July 1, 2025, several important changes will be implemented for the Adobe Creative Cloud for Teams and Adobe Creative Cloud for Enterprises offerings across all routes to market, including VIP Marketplace in commercial and government market segments. Changes Creative Cloud for Teams Pro Edition (now Creative Cloud Pro

Méi liesen »

2025-05-22

Adobe Firefly Standard, Pro, Premium: On-demand generative AI credits

Effective June 5, 2025, Adobe introduces new licensing options for Firefly: Firefly Premium for teams, Firefly Standard/Pro/Premium for enterprise. These standalone Firefly licenses bring more flexibility to licensing Adobe’s AI capabilities within your organization. What are Adobe Firefly Standard/Pro/Premium? For customers, who want to try out Firefly capabilities before

Méi liesen »

2025-05-22

Microsoft Windows Autopatch: New Eligible Licenses

Effective April 2025, Microsoft Windows Autopatch, a cloud service to automate updates, is available to Microsoft 365 Business Premium and Microsoft 10/11 Education A3/A5 customers. Initially, it was only available to Windows 10/11 Enterprise E3/E5 or VDA licensed customers. The changes are rolling out over the next several weeks.

Méi liesen »

2025-05-22