Microsoft Teams Support Open Workshop (1 Day)

Our Service

The WorkshopPLUS - Support for Microsoft Teams is a focused, one-day session aimed at equipping participants with essential skills to address common issues encountered with the Microsoft Teams service. Attendees will explore the intricacies of the desktop and web client, gaining insights into authentication, service discovery, and connectivity. This workshop emphasizes support for key Microsoft Teams features and basic meeting functionalities. By the end of the session, participants will enhance their understanding of Teams client support and connectivity, better enabling them to assist their organizations' users. For those seeking in-depth training on advanced topics, a separate offering is available.

Key Components

Common Issue Identification: Understand and diagnose frequent desktop and web client issues related to Microsoft Teams.
Authentication Processes: Explore the authentication methods utilized within Microsoft Teams for secure access.
Service Discovery Mechanisms: Learn how Teams services are discovered and connected, ensuring seamless user experiences.
Core Feature Support: Gain insights into the essential functionalities of Teams, including meeting management and collaboration tools.
Connectivity Understanding: Deepen your knowledge of connectivity mechanisms and processes that enable effective communication.

Your Benefits

Expert Services: Get first-hand insights and guidance from the experts.
Enhanced User Experience: Equip your organization to better support users, leading to increased satisfaction and productivity.
Improved Troubleshooting Skills: Develop a stronger ability to resolve common issues quickly and effectively.
Knowledge Empowerment: Empower your team with the skills and knowledge needed to support Microsoft Teams confidently.
Foundation for Advanced Support: Lay the groundwork for more advanced topics available in our follow-up workshop offerings.

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