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Microsoft Teams Support Remote Closed Workshop (1 Day)

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The WorkshopPLUS Remote - Support for Microsoft Teams is a one-day specialized training session aimed at enhancing participants' understanding of common issues faced with the Microsoft Teams platform. This course delves into essential support elements, such as authentication, service discovery, and meeting functionalities. Participants will learn to troubleshoot desktop and web client problems effectively, enhancing their ability to assist their organizational user base. Advanced topics, while excluded from this session, are addressed in further training offerings. Overall, this workshop equips attendees with the knowledge required to manage Teams app deployment and improve connectivity processes.

Key Components

  • Common Issue Identification: Learn to recognize and understand frequent desktop and web client issues encountered with Microsoft Teams.
  • Authentication Processes: Dive into various authentication methods and their significance in Teams connectivity.
  • Service Discovery Mechanisms: Explore how Teams discovers and connects to needed services within the Office 365 ecosystem.
  • Feature Support Overview: Gain insights into supporting core features of Microsoft Teams, enhancing user experience.
  • Basic Meeting Functionality: Understand the essentials of managing and supporting meetings within Teams.

Your Benefits

  • Expert Services: Get first-hand insights and guidance from the experts.
  • Enhanced Knowledge: Improve your understanding of Microsoft Teams to better empower your organization’s users.
  • Operational Efficiency: Equip your team with the skills to troubleshoot and resolve common issues swiftly.
  • Collaborative Support: Foster a collaborative environment for sharing knowledge and best practices among users.
  • Foundation for Advanced Topics: Build a solid groundwork for exploring more advanced support topics in future workshops.
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Disclaimer: The services and descriptions provided herein are subject to change without prior notice. While we strive to ensure the accuracy and completeness of the information presented, we make no guarantees or warranties, express or implied, regarding the reliability, availability, or suitability of the services for any particular purpose.

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