Key Components
- Comprehensive Training: Engage your support teams in extensive training focused on leveraging the Call Quality Dashboard and Power BI.
- Quality Investigation Techniques: Learn effective methodologies to investigate and analyze media quality and reliability issues.
- Data-Driven Insights: Gain the skills to interpret data from Call Quality Dashboard for improved decision-making.
- Office 365 Integration: Understand how to seamlessly integrate media quality strategies within your Office 365 environment.
- Hands-On Workshops: Participate in interactive sessions to practice and reinforce your knowledge and skills.
Your Benefits
- Expert Services: Get first-hand insights and guidance from the experts.
- Enhanced Support Capabilities: Equip your teams with essential skills to resolve quality issues proactively.
- Improved User Experience: Elevate the overall user experience by ensuring high media quality in communications.
- Informed Decision-Making: Make better data-driven decisions to enhance the reliability of your Office 365 tenant.
- Ongoing Improvement: Foster a culture of continuous improvement within your team for sustained media quality excellence.