Lomnido Partner: Enhancing Service Integration

We recently partnered up with Lomnido, a provider of solutions for simplifying and optimizing interactions between service partners. It makes it easier to manage multiple internal and external service providers efficiently.

 

About Lomnido

Lomnido, based in Germany, specializes in simplifying and optimizing interactions between service partners. One of the key strengths of Lomnido is its ability to facilitate seamless communication between internal and external service partners. Their solutions ensure better service provision, improved service quality, and stress-free, cross-company communication.

 

What Lomnido Offers

  • SIAM Broker: SIAM Broker facilitates seamless Service Integration and Management (SIAM), enabling organizations to manage multiple service providers efficiently. It is particularly beneficial for organizations dealing with complex IT ecosystems. It integrates various IT Service Management (ITSM) systems, service desks, Configuration Management Databases (CMDBs), and asset management tools into a single, cohesive process.

  • SPIDER: SPIDER is a ready-to-use, web-based integration solution designed to process large amounts of data in a robust and efficient way. Use SPIDER to connect all your internal systems and external partners quickly and cost-effectively.
  • Consulting and Hosting Services: Lomnido provides extensive consulting and hosting services that integrate with their products.

 

Understanding SIAM

Service Integration and Management (SIAM) is a methodology designed to manage multiple suppliers of services and integrate them into a single, cohesive IT ecosystem. It aims to provide a unified approach to managing various service providers, ensuring they work together effectively to meet business objectives. Key aspects of SIAM include:

  • Service Coordination: SIAM ensures that all service providers are aligned and working towards common goals, reducing the complexity of managing multiple suppliers.
  • Performance Monitoring: Continuous monitoring and evaluation of service providers to ensure they meet performance standards and deliver high-quality services.
  • Issue Resolution: A structured approach to identifying, managing, and resolving issues that arise between different service providers.
  • Governance and Control: Establishing clear governance structures to oversee the integration and management of services, ensuring compliance and accountability.

 

Key Benefits of the Partnership

The partnership with Lomnido brings several advantages to SCHNEIDER IT MANAGEMENT clients:

  • Enhanced Service Management: Access to Lomnido’s SIAM Broker and SPIDER simplifies the management of multiple service providers.
  • Expert Guidance: SCHNEIDER IT MANAGEMENT offers expert consultancy on licensing and procurement, ensuring compliance and optimized software investments.

 

More Information

Find Lomnido‘s homepage here: https://www.lomnido.com/.

For a list of available software vendors, please visit: https://www.schneider.im/software/.

Please contact us for expert services on your specific Lomnido requirements and to request a quote today.

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