Nuance acquired by Microsoft

Effective April 9, 2021, Nuance is part of Microsoft’s Intelligent Cloud segment as Nuance has been acquired for $19.7 billion and is expected to retain its name.

Nuance specializes in conversational and artificial intelligence (AI) capabilities for healthcare and enterprises. For instance, its voice recognition systems help physicians automatically document their activities, which allows them to better focus on patients. It also proposes solutions for enterprises, such as interactive voice response and biometrics security capabilities.

Previously, Microsoft and Nuance partnered on several occasions. In October 2019, the companies partnered to improve interactions with patients using ambient clinical intelligence (ACI), which uses sensors and conversational AI to automate administrative tasks and documentation. In 2020, both companies announced the integration of Nuance’s ACI technology with Microsoft Teams to bring those benefits to remote and virtual consultations.

With this acquisition, Microsoft has accelerated its efforts to provide industry-specific cloud offerings, especially Microsoft Cloud for Healthcare.

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