Effective July 22, 2020, Microsoft Forms Pro now is called Microsoft Dynamics 365 Customer Voice. Microsoft Dynamics 365 Customer Voice offers a comprehensive means to capture, analyze, and act on customer feedback.
There are no changes to the licensing and existing customers don’t need to do anything as current surveys in Microsoft Forms Pro are moved to Microsoft Dynamics 365 Customer Voice.
For further information on Microsoft Dynamics 365 Customer Voice, please visit: https://cloudblogs.microsoft.com/dynamics365/bdm/2020/07/22/democratizing-customer-feedback-with-the-new-dynamics-365-customer-voice/ or have a look at: https://dynamics.microsoft.com/en-us/customer-voice-transition/.
Microsoft Dynamics 365: Important License Management Changes
Microsoft has announced changes to the management of licenses for Dynamics 365 Enterprise Resource Planning (ERP) applications. Starting April 30, 2025, enhanced license reporting will be available in the Power Platform Admin Center, showing license usage across all security roles (find more below). Users who do not meet license requirements
2025-05-02