Until June 30, 2026, Microsoft launched a limited-time global promotion offering 40% off the list price for Dynamics 365 Contact Center products. The offer is available to commercial customers only. It applies to the following products: Dynamics 365 Contact Center (Digital + Voice) Dynamics
On November 25, 2025, Microsoft expanded Dynamics 365 with new AI-driven “agents” and updated licensing to enhance key business functions. As of that date, Dynamics 365 Premium began including 1,000 Copilot Credits per user. These credits are units of capacity for AI features, and
Microsoft has announced a significant update to the license enforcement schedule for Microsoft Dynamics 365 Finance & Operations and related ERP applications. This change affects how and when organizations must assign licenses to users and introduces a more flexible, renewal-based enforcement model. What’s
Effective December 31, 2026, Microsoft will retire the mixed reality applications Dynamics 365 Guides and Dynamics 365 Remote Assist. Existing customers can continue using these applications without disruption until that date. The last day to renew current subscriptions is November 1, 2025. However, no
Effective November 1, 2025, Microsoft will implement price increases for Microsoft Dynamics 365 Business Central, while increasing the included storage capacity per license. This change was previously announced for October 1, 2025. This marks the first pricing update in over five years and introduces
Effective November 1, 2025, Microsoft will remove price level discounts (A–D) for Online Services in volume licensing agreements. All Online Services will be priced at the public list price. Which products and programs are affected? Starting November 1, 2025, Microsoft will: Eliminate price
Did you know: If your organization has purchased 150 or more licenses of Microsoft 365, Office 365, Enterprise Mobility + Security, or Windows 11 Enterprise, your organization is eligible for Microsoft FastTrack – a free benefit from Microsoft that helps you deploy and adopt
On July 1, 2025, Microsoft announced that there will be no price adjustments in September 2025 for its Commercial Cloud services and on-premises software due to currency fluctuations. This decision comes after Microsoft’s latest semi-annual foreign exchange review, which found no significant currency shifts
Effective March 31, 2025, Microsoft has officially renamed Copilot for Finance to Finance Agents. This change reflects a broader shift toward autonomous, agent-based capabilities within Microsoft Dynamics 365 and the Power Platform. Why the Name Change? The new name—Finance Agents—better represents the evolving functionality of the
Effective December 1, 2025, Microsoft launched Microsoft 365 Copilot Business worldwide, a new plan that brings enterprise-grade Artificial Intelligence (AI) capabilities to small and medium-sized businesses (SMBs) at a lower
On November 27, 2025, Microsoft introduced the Agent Pre-Purchase Plan – a new Azure reservation model that allows organizations to prepay for AI-related services using Agent Commit Units (ACUs). This
November 2025 – Microsoft announced that all Microsoft 365 E5 subscribers will receive included Security Compute Units (SCUs) as part of their subscription. This means every E5 customer gets a