Microsoft 365, Microsoft Cloud for Financial Services, Microsoft Dynamics 365

Microsoft 365 and Dynamics Cloud for Financial Services Industry add-ons available

Effective November 1, 2021, Microsoft Cloud for Financial Services Industry (FSI) is generally available as an add-on within Microsoft 365 and within Microsoft Dynamics 365.

Microsoft Cloud for Financial Services integrates cloud services across the depth of our offerings -Microsoft Azure, Microsoft 365, Microsoft Dynamics 365, and Microsoft Power Platform – underpinned by an industry data model, with new capabilities and customization unique to the financial services industry.

Microsoft Cloud for Financial Services provides you with the following capabilities:

  • Deliver differentiated experiences: Designed to accelerate loyalty, growth, and profitability through personalized customer interactions and financial insights.
  • Empower employees: Use solutions to improve productivity and workflow to boost employee experiences and strengthen customer connections.
  • Combat financial crime: Help identify and respond to evolving criminal activity while helping to protect against losses.
  • Boost security and compliance: Help stay ahead of sophisticated attacks and on top of evolving regulatory requirements.

For more information on Microsoft Cloud for Financial Services, please visit: https://www.microsoft.com/en-us/industry/financial-services/microsoft-cloud-for-financial-services.

For more details, please visit: https://cloudblogs.microsoft.com/industry-blog/financial-services/2021/10/04/microsoft-cloud-for-financial-services-accelerating-innovation-for-sustainable-growth/.

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Microsoft Dynamics 365

Microsoft Dynamics 365 Supply Chain Management Edge Scale Unit Add-In available

Effective November 1, 2021, the Microsoft Dynamics 365 Supply Chain Management Basic and Standard Edge Scale Unit add-ins are available. These are licensed as Volume Licenses (VL) or via the Cloud Solution Provider (CSP) program through SCHNEIDER IT MANAGEMENT.

These allow organizations to run critical warehousing and manufacturing workloads on the edge in a distributed model using Azure stack devices. This improves resilience and ensures operations without interruptions even when temporarily disconnected from the cloud and is especially helpful for companies struggling with latency and connectivity when running operations in remote facilities.

For an overview video on Supply Chain Management, please visit: https://www.youtube.com/watch?v=R3Ol_-prHeI.

For information on upcoming Dynamics 365 Supply Chain Management changes, please visit: https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/finance-operations/dynamics365-supply-chain-management/planned-features.

For more information on warehouse management workloads for cloud and edge scale units, please visit: https://docs.microsoft.com/en-us/dynamics365/supply-chain/cloud-edge/cloud-edge-workload-warehousing.

For an overview page of Microsoft Dynamics 365 Supply Chain Management, please visit: https://dynamics.microsoft.com/en-us/supply-chain-management/overview/.

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Microsoft Dynamics 365

Microsoft Dynamics 365 Service Voice Channel available

Effective November 1, 2021, a new voice channel for Microsoft Dynamics 365 Customer Service is available as a new entitlement offer and a combined offer with Dynamics 365 Customer Service. This new voice channel is built on Microsoft Azure Communication Services and is licensed as Volume License (VL) or via the Cloud Solution Provider (CSP) program through SCHNEIDER IT MANAGEMENT.

The addition of this channel gives businesses the scale and reliability of the calling platform that powers Microsoft Teams. With native voice, businesses receive end-to-end omnichannel experiences within a single solution, ensuring consistent, personalized, and connected support across all channels.

With this solution being built on Microsoft’s own infrastructure, added benefits are available right out of the box that enable organizations to:

  • Simplify their solution
  • Get instant visibility into trends across all channels
  • Leverage AI to resolve issues faster
  • Streamline self-service capabilities
  • Intelligent routing for voice
  • Create true omnichannel experiences

For an explanatory video, please visit: https://www.youtube.com/watch?v=c6t1Yz-60ic.

For the announcement, please visit: https://cloudblogs.microsoft.com/dynamics365/bdm/2020/09/23/new-voice-channel-streamlines-omnichannel-customer-experiences/.

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Microsoft Dynamics 365

Microsoft Dynamics 365 Engagement Insights per-tenant available

Effective November 1, 2021, Microsoft Dynamics 365 Engagement Insights, a capability of Dynamics 365 Customer Insights, per-tenant offers are available. There will be a per-tenant base offer and an “overage” offer which will allow customers to prepay for additional “events”. These are licensed as Volume Licenses (VL) or via the Cloud Solution Provider (CSP) program through SCHNEIDER IT MANAGEMENT.

Engagement insights enables you to understand, using interactive metrics, how your customers are using your services and products. You can do this both individually and holistically, on websites, mobile apps, and connected products. Engagement insights combine behavioral analytics with transactional, demographic, survey, and other data types from Microsoft Dynamics 365 Customer Insights.

For an overview on the Microsoft Dynamics 365 Customer Insights engagement insights capability, please visit: https://docs.microsoft.com/en-us/dynamics365/customer-insights/engagement-insights/overview.

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Microsoft Dynamics 365, Promotions

Microsoft Dynamics 365 Business Central on-premises transition promo

From September 1, 2021, to June 30, 2022, a Microsoft Dynamics 365 Business Central promo to migrate to Online Services is available for small and medium-sized businesses (SMB) via SCHNEIDER IT MANAGEMENT as your Cloud Solution Provider (CSP). This promotion offers a 60% discount off the price list.

Microsoft Dynamics 365 Business Central is an enterprise resource planning (ERP) system delivering functionality to support financial management, supply chain management, relationship management and much more.

This promotion is specifically defined to provide a transition path for customers who wish to migrate their custom solutions to Business Central online over the next two to three years. It provides customers with a monthly online licensing equivalent to their existing annualized Enhancement Plan (EP) value and the ability to continue to use their on-premises solution while transitioning to online services throughout the offer term. Customers who enroll in this offer sign up for a one-year term with the option of renewing for three additional years.

To be eligible for this promo, you must be active on the Dynamics Price List (DPL) Enhancement Plan.

For more information on Microsoft Dynamics 365 Business Central, please visit: https://dynamics.microsoft.com/en-us/business-central/resources/.

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Microsoft Dynamics 365

Microsoft Dynamics 365 Fraud Protection billing

Effective July 8, 2021, Microsoft Dynamics 365 Fraud Protection customers can pay for their Fraud Protection transactions on a Pay As You Go (PAYG) basis each month.

There are three pricing tiers for each workload – account protection, loss prevention and purchase protection – with prices decreasing as the number of transactions increases. To enable monthly billing, customers need to purchase a fixed monthly Fraud Protection PAYG license and then choose the Azure Subscription that they want the Fraud Protection transactions billed against.

For details of the different pricing tiers and setup instructions, please visit: https://docs.microsoft.com/en-us/dynamics365/fraud-protection/pay-as-you-go.

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Microsoft Dynamics 365

Microsoft Business Central Database Capacity changes

Effective December 1, 2021, changes to the way that Microsoft Business Central Database capacity is assigned, accrued, and acquired apply. Historically, the first Business Central Essentials or Premium license enabled 80 GB of Business Central Database storage for the tenant, and this remains unchanged, but now individual licenses accrue additional capacity: 3 GB for Premium, 2 GB for Essentials, and 1 GB for the Device license. Customers could buy Capacity Add-on in increments of 1 GB, and may continue to do that, but there’s a new 100 GB Add-on with its own special Overage Add-on which offers advantageous pricing for further 1 GB increases.

The Privacy Management Risk and Privacy Management Subject Rights Request SKUs will be available from November 1, 2021.

For the relevant Microsoft docs page, please visit: https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/administration/tenant-admin-center-capacity.

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Microsoft Dynamics 365, Promotions

Microsoft Dynamics 365 Cloud Migration Promotion

Effective August 1, 2021 through June 30, 2023, the Microsoft Dynamics 365 Cloud Migration promotion is available through SCHNEIDER IT MANAGEMENT as your Cloud Solution Provider (CSP).

This new promotion provides discounted Dynamics 365 online services to support migration to the cloud. Microsoft is retiring existing discounted offers on July 31, 2021 and replacing these with new Dynamics 365 Cloud Migration promotions. It also supports customers who have started their digital transformation under legacy migration offers to transition to the new promotion.

The Cloud Migration promotion offers the following benefits:

  • 40% discount for Dynamics 365 Online Services with a three-year subscription, providing price predictability during migration to the cloud.
  • Dual-access rights (concurrent on-premises and cloud use), supporting user access prior to on-premises solution sunset when cloud migration is complete.
  • Supports phased cloud migrations, allowing organizations to add new users through the term of the promotion.

New promotional pricing is available for the following products:

  • Dynamics 365 Business Central Device, -Essentials, -Premium, -Team Member
  • Dynamics 365 Commerce *
  • Dynamics 365 Customer Service Enterprise *
  • Dynamics 365 Customer Service Professional *
  • Dynamics 365 Field Service *
  • Dynamics 365 Finance *
  • Dynamics 365 Human Resources *
  • Dynamics 365 Operations Activity and Operations Device
  • Dynamics 365 Project Operations *
  • Dynamics 365 Sales Enterprise Edition *
  • Dynamics 365 Sales Professional *
  • Dynamics 365 Supply Chain Management *
  • Dynamics 365 Team Members

* and Attach to Qualifying Dynamics 365 Base Offer

For general information on Microsoft Dynamics 365, please visit: https://dynamics.microsoft.com/en-us.

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Microsoft Dynamics 365

Microsoft Dynamics 365 Marketing Interactions Add-ons available

Effective August 1, 2021, Interactions Add-ons are available for Microsoft Dynamics 365 Marketing.

Dynamics 365 Marketing is a marketing automation application that helps turn prospects into business relationships. It enables you to run multichannel marketing campaigns, simplify event management, personalize experiences, and engage customers across social channels.

With the 2021 release wave 1 of Dynamics 365, Dynamics 365 Marketing focuses on delivering deeper personalization and more channels to engage and reach your customers with the right messages with built-in analytics dashboards and cross-journey insights to improve results and achieve your business goals.

This Add-on is available through SCHNEIDER IT MANAGEMENT as your Cloud Solution Provider (CSP) and through Volume Licensing (VL).

For an overview of Microsoft Dynamics 365 Marketing, please visit: https://docs.microsoft.com/en-us/dynamics365/marketing/overview.

For information on the Microsoft Dynamics 365 2021 release wave 1 plan, please visit: https://docs.microsoft.com/en-us/dynamics365-release-plan/2021wave1.

Microsoft Dynamics 365, Promotions

Microsoft Dynamics AX migration Promotion

Until October 31, 2021, promotional pricing is available for several Microsoft Dynamics 365 products for customers transitioning from Dynamics AX 2009 and 2012 R1/R2. With Dynamics AX 2009 and 2012 R1/R2 versions reaching the end of their support life cycle in October 2021, this promotion intends to accelerate upgrades to the cloud or to newer products.

Microsoft enables customers’ digital transformation with technical deployment support and introduces reduced cloud licensing costs.

With Microsoft Dynamics 365, you get the only portfolio of intelligent business applications that empowers everyone to deliver operational excellence and create more engaging customer experiences.

This promotion offers a 40% discount off the list prices of the following products worldwide:

  • Dynamics 365 Finance User Subscription License (USL)
  • Dynamics 365 Finance Attach USL
  • Dynamics 365 Commerce USL
  • Dynamics 365 Commerce Attach USL
  • Dynamics 365 Supply Change Mgmt. USL
  • Dynamics 365 Supply Change Mgmt. Attach USL
  • Dynamics 365 Operations Device Subscription License
  • Dynamics 365 Operations Activity USL
  • Dynamics 365 Team Members USL

Eligible are customers transitioning from active on-premises annuity Software Assurance (SA)/Volume Licensing (VL) or Business Ready Enhancement Plan (BREP)/Dynamics Price List (DPL) to Dynamics 365 cloud USL promotion units (listed above).

For more information on Microsoft Dynamics 365, please visit: https://dynamics.microsoft.com/en-us/.

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