Effective March 1, 2021, Microsoft Dynamics 365 IoT has been renamed to Microsoft Dynamics 365 Sensor Data Intelligence Add-in. It is an add-in for Microsoft Dynamics 365 Supply Chain Management and integrates Internet of Things (IoT) signals with data in Supply Chain Management to
Effective January 6, 2021, the integration of Kofax ReadSoft Online, Kofax’s software-as-a-service (SaaS) solution for invoice data extraction and accounts payable automation, with the Microsoft Dynamics 365 platforms is available. The integrated solutions allow organizations to transform their procure-to-pay workflows and automate mission-critical processes.
Effective July 22, 2020, Microsoft Forms Pro now is called Microsoft Dynamics 365 Customer Voice. Microsoft Dynamics 365 Customer Voice offers a comprehensive means to capture, analyze, and act on customer feedback. There are no changes to the licensing and existing customers don’t need
Microsoft made the following three announcements concerning their Dynamics 365 retail solutions: Microsoft Dynamics 365 Commerce, generally available on February 3, 2020, is a modern omnichannel commerce solution that unifies back office, e-commerce, in-store, and call center and simplifies the integration of new emerging channels.
Effective January 2020, Microsoft announced the availability of Microsoft Dynamics 365 Virtual Agent for Customer Service. This offering combines Power Virtual Agents and Dynamics 365 Customer Service Insights enabling organizations to create no-code chatbots having identified the most common support issues facing their customers.
Effective December 2019, Microsoft announced the general availability of Microsoft Power Virtual Agents as part of the Dynamics 365 family business applications portfolio. This offering allows the creation of chatbots using a guided, no-code graphical interface, which can be further enhanced by building custom
Microsoft announced some changes to the Power Platform. The key changes are: Microsoft Flow is renamed to Microsoft Power Automate, Robotic Process Automation (RPA) is added for delivering an end-to-end automation solution, and Microsoft Power Virtual Agents are added to allow intelligent AI-powered virtual
With the 2019 Release Wave 2, Microsoft announced innovations in Microsoft Dynamics 365 and Power Platform starting October 2019. The 2019 Release Wave 2 includes the release of new products and the expanding of the availability of Dynamics 365 products, as well as announcing new
Microsoft announced the following changes to the licensing of Dynamics 365, effective October 2019: Microsoft Dynamics 365 for Finance and Operations will be split into two single apps: Microsoft Dynamics 365 for Finance and Microsoft Dynamics 365 for Supply Chain Management. Microsoft Dynamics 365
Microsoft has announced changes to the management of licenses for Dynamics 365 Enterprise Resource Planning (ERP) applications. Starting April 30, 2025, enhanced license reporting will be available in the Power Platform Admin Center, showing license usage across all security roles (find more below). Users who do not meet license requirements
Coming end of May 2025, Microsoft introduces a greatly improved and expanded Microsoft 365 Copilot experience, called Microsoft 365 Copilot Wave 2. Furthermore, the new Copilot Control System lets you manage, govern, and measure Copilot and agents across your organization. Microsoft 365 Copilot Wave 2: A New Copilot Experience
Effective April 8, 2025, Copilot in Azure is available. Accessible through the Azure Management Portal, Copilot is designed to assist you in answering questions, completing tasks, and exploring Azure services. What is Microsoft Copilot in Azure? Microsoft Copilot in Azure is an AI-powered assistant integrated into the Azure Management