Effective July 1, 2025, Microsoft has updated the Universal License Terms for Online Services to clarify the purchasing rules for Cloud Add-ons to Software Assurance (SA). This change refines the interpretation of which Add-ons must be purchased under the same licensing agreement as their
In April 2022, Microsoft informed that the Software Assurance 24×7 Problem Resolution Support benefit is being fully retired as a Software Assurance benefit – see: https://www.schneider.im/microsoft-software-assurance-24×7-problem-resolution-support-benefit-changes/ This notification is to remind you that as of February 1, 2023, no new incidents will be allocated
Effective February 1, 2023, Microsoft Software Assurance 24×7 Problem Resolution Support benefit fully retires for all customers. Microsoft’s initial communication back in 2019 was that Microsoft would retire the 24×7 Problem Resolution Support benefit and replace it with as-needed support with a 24-hour response
In May 2020, Microsoft declared that they are giving their customers more time to use their Software Assurance support benefit to plan for the upcoming changes. Effective February 2021, Microsoft is further extending the support grace period from February 2022 to early 2023, with
Effective January 31, 2021, Microsoft Deployment Planning Services (DPS) customer planning days as well as customer training days from Training Vouchers will stop accumulating. You can still create vouchers for those days until end of June 2021. Those vouchers are still valid for 180
COVID-19 has led Microsoft to update the policy for how Software Assurance (SA) Deployment Planning Services and Training Vouchers can be used: While Deployment Planning Services and Software Assurance Training Vouchers are typically valid for 180 days after date of creation, for vouchers created
Microsoft is retiring two Software Assurance benefits that have similar offerings outside of Software Assurance and changing the eligibility criteria for a third benefit. Specifically, this means: Microsoft retires the Deployment Planning Services benefit and will fulfill your implementation needs through Microsoft’s premier cloud
According to the August 2019 Microsoft Product Terms, Microsoft Azure Hybrid Benefit now includes options for the Microsoft Azure Dedicated Host. The main aspects of Microsoft Azure Hybrid Benefit for Windows Server and SQL Server remain unchanged. Here’s a summary of the rules for
Microsoft announced that starting October 1, 2019 there will be an update to the licensing of dedicated hosted cloud services. Currently, there aren’t any specific rules for dedicated cloud services in place. In the scenario of dedicated hosted cloud services, currently the same rules
Microsoft has delayed the mandatory switch of the license management of Dynamics 365 Enterprise Resource Planning (ERP) applications in Microsoft 365 Admin Center to November 1, 2025, instead of the previously announced August 30, 2025. This gives organizations one more month for the transition to Microsoft 365 Admin Center. Also,
Until February 1, 2026, Microsoft is offering a 50% discount on Microsoft 365 E5 Compliance for all customers with at least one Microsoft 365 Copilot license. This promotion is available for customers who have previously purchased Microsoft 365 Copilot without Microsoft 365 E5 Compliance. Updated 2025-06-11: You now only need
For Windows 10, Windows Server 2016 & 2019, Microsoft 365 Apps were supposed to no longer receive security updates after October 2025. Microsoft will continue to provide security updates for Microsoft 365 Apps on these Windows products for three more years. These updates will be delivered through the standard update