Cygna Auditor for Microsoft 365, Azure AD and Microsoft Teams available

Effective immediately, Cygna Labs’ Cygna Auditor offers organizations that adopt Microsoft 365 and continue to have on-premises infrastructure an audit and compliance reporting solution that can monitor all activity and changes in a single console. The solution provides comprehensive change auditing and alerts on critical activity, reports risky sign-ins and tracks role changes to enable companies with audit-readiness. Cygna Auditor is available for Microsoft 365, Microsoft Azure Active Directory (AAD) and Microsoft Teams. It is approved for government and the financial services industry.

For more information on Cygna Auditor for Microsoft 365, please visit:

For more details on Cygna Auditor for Azure Active Directory (AAD), please visit:

To learn more about Cygna Auditor for Microsoft Teams, please take a look at:

More information on its use on government and financial services industry can be found under: and

Microsoft Teams Calling Direct Routing with POST Luxembourg CloudVoice

We are proud to announce the Microsoft Teams Calling Direct Routing case study of POST Luxembourg with SCHNEIDER IT MANAGEMENT. With POST Luxembourg’s CloudVoice solution, employees are easily accessible and can effortlessly make internal and external calls, wherever they are. It enables companies to assign unique telephone extensions to every individual employee, which are implemented in Microsoft Teams. In times, in which mobility, flexibility and reachability are a necessity, CloudVoice is the reliable solution for every workplace.

You can download the full article here: Microsoft Teams Calling Direct Routing with POST Luxembourg CloudVoice.

For further information, please visit:

Please find our interview on the POST Luxembourg’s CloudVoice solution here:

Microsoft Teams Rooms available

Effective October 1, 2020, Microsoft Teams Rooms Standard and Premium Device Subscription Licenses (SLs) are available. Microsoft Teams Rooms Standard and Premium was previously referred to as Meeting Room and Managed Meeting Rooms.

Microsoft Teams Rooms allows you to Teams-enable your conference room, creating the ability to easily join a scheduled conference or start an ad hoc meeting.

The Teams Rooms subscription covers access to Microsoft Teams, Phone System, Audio Conferencing, Microsoft Intune.

The September 2020 Online Services Terms (OST) explain, that only CACD may be licensed through Teams Rooms: A Common Area Communication Device (“CACD”) is a device shared by multiple users who do not log into the device with their Office 365 credentials and which supports calls, meetings and/or conferencing over voice, Voice over IP, and/or video. Microsoft’s Common Area Phone and Meeting Room offerings are Device SLs that may only be assigned to a CACD. Each CACD Licensed Device may be accessed and used by any number of users.

Teams Rooms devices are offered by Creston, HP/Poly, Lenovo, Logitech and other manufacturers. They are managed in the Teams Admin Center. Instead of managing Teams Rooms devices themselves, customers can delegate such management and monitoring to Microsoft by obtaining a Teams Rooms Premium Device Subscription License (DSL).

Note that with the old approach Managed Meeting Rooms is an add-on to Meeting Room, whereas the new approach Teams Rooms Premium offers a superset of the Standard edition.

For the original announcement, please visit:

For further information on Microsoft Teams Rooms Standard and Premium, please visit:

For an introductory video, please visit:

Please visit the Teams devices catalog for a complete list of Teams Rooms devices:

Microsoft Calling Plan in additional countries available

Effective October 1, 2020, Microsoft Calling Plan is available in the following new markets: Austria, Denmark, Italy, Portugal, Sweden, and Switzerland. If you want your users to be able to call regular phones using Microsoft Teams, and you do not already have a service provider to make voice calls, you can buy a Calling Plan.

All Calling Plan features are available for Microsoft’s Domestic and International Calling Plans, including the 120, 240, and 1,200 minute per user per month (p/u/m) Domestic plans, and the International Plan with 1,200 domestic minutes p/u/m and 600 international minutes p/u/m.

The offer has already been available in Belgium, Canada, France, Germany, Ireland, Netherlands, Puerto Rico (limited to Enterprise Agreement (EA) and Enrollment for Education Solutions (EES) only), Spain, the United Kingdom, and the United States (third-party Calling Plan availability in Australia and Japan).

For more help on how to choose the right Calling Plan, please visit:

For Luxembourg, we recommend using Microsoft Teams Direct Routing instead. Please contact us for further details.

Microsoft Teams Audio Conferencing available for free

Available from October 1, 2020 until December 31, 2021, Microsoft Teams Audio Conferencing can be acquired for free for Enterprise Agreement (EA) customers until the end of their enrollment as long as there is at least 20% Microsoft Teams Meetings adoption withing the first six months.

Furthermore, effective October 1, 2020 until December 31, 2021, Microsoft Teams Audio Conferencing is available for free for 12 months through Cloud Solution Provider (CSP) and by Web Direct customers (without Microsoft Teams Meetings adoption requirement).

Audio Conferencing in Microsoft 365 and Office 365 enables users to call in to meetings from their phones. It is especially helpful for participants, who do not have reliable internet access and allows up to 250 phone attendees.

Those offers are available worldwide with exceptions of China and India.

For the announcement and details on the offers, please visit:

For more information on Microsoft Teams Audio Conferencing, please visit:

Microsoft Skype for Business transition to Microsoft Teams

Effective September 8, 2020, Microsoft offers FastTrack support along with improved pricing offers to help Microsoft Skype for Business customers move to Microsoft Teams in a cost-effective manner. Skype for Business Online will be retired on July 31, 2021, and after that date the service will no longer be accessible.

For the announcement, please visit:

For information on Microsoft FastTrack concerning the transition, please visit:

For more details on the retirement of Microsoft Skype for Business, please visit:

Please contact us for further details.

Microsoft Advanced Communications for Microsoft Teams available

Effective August 1, 2020, Microsoft Advanced Communications for Microsoft Teams is available. This add-on to any paid Microsoft 365 or Office 365 subscription provides a new set of capabilities for large meetings up to 20,000 participants, communication policies, and integrations, in addition to advanced tools for IT management. Microsoft Advanced Communications is only available through the Enterprise Agreement (EA), Enterprise Subscription Agreement (EAS), Enrollment for Education Solutions (EES) and Microsoft Products and Services Agreement (MPSA).

For further information on Microsoft Advanced Communications, please visit: and you may also check out:

Microsoft Teams Premium Messaging available

Until April 1, 2020, unlimited Priority Notifications in Microsoft Teams were available for all users. Since April 1, 2020, licensed users are able to send Priority Notifications according to the terms of their subscription. Microsoft Teams Premium Messaging is available as an add-on to Microsoft 365 and Office 365 offers that include paid Microsoft Teams.

With Microsoft Teams Premium Messaging, messages tagged as urgent will notify recipients every 2 minutes, for a period of 20 minutes. It also enables targeted communications in chats, channels and tasks.

For further information on Microsoft Teams Premium Messaging, please visit: and, for details on managing messaging policies in Microsoft Teams, please visit: