Microsoft eSignature: Does it replace Acrobat & co?

Microsoft quietly introduced native electronic signatures in Microsoft 365, called “Microsoft eSignature”. For many organizations, this raises a simple question:

Can Microsoft eSignature replace Adobe Acrobat or DocuSign – or not?

 

Summary

  • Microsoft eSignature supports simple electronic signatures (SES) only
  • It is not included in Microsoft 365 licenses and is billed pay‑as‑you‑go
  • Adobe Acrobat and DocuSign remain required for advanced and qualified signatures
  • All three options can be used side by side and integrated in SharePoint
  • Microsoft eSignature is about workflow simplicity, instead of legal strength

 

What Microsoft eSignature does

Microsoft eSignature lets users request, sign, and store documents directly in Microsoft 365, mainly:

  • PDFs in SharePoint (web)
  • Documents in Word (web)

Signatures can be:

All documents remain:

 

Licensing and pricing (important)

  • Microsoft eSignature is not bundled with any Microsoft 365 plan
  • It requires:

  • Price: USD 2 per signature request*
  • Trial capacity (until June 2026):
    • 5 signature requests per tenant per month included

This makes Microsoft eSignature suitable for low to moderate volume, but not for mass signing.

*Prices in this article are for educational purposes only and are non-binding.

 

With Microsoft eSignature, you are not paying for legal trust, but for:

  • identity binding (internal users and external guests),
  • audit logging,
  • workflow handling,
  • SharePoint‑native storage,
  • no separate platform or contracts.

USD 2 per request makes sense when:

  • you send few signatures
  • you want zero new tools
  • the document is low legal risk

 

Legal validity in the EU

Microsoft eSignature provides simple electronic signatures (SES) under EU eIDAS.

It does not provide:

  • advanced electronic signatures (AES)
  • qualified electronic signatures (QES)

Legal suitability depends on the document type and is your responsibility.

Let’s compare these three types of signatures:

Signature type Simple Electronic Signature (SES) Advanced Electronic Signature (AES) Qualified Electronic Signature (QES)
Legal basis (EU eIDAS) Article 3(10) eIDAS Article 26 eIDAS Articles 3(12) and 25 eIDAS
Typical example Typed or drawn signature in Microsoft 365 Certificate‑based signature via Adobe or DocuSign Signature issued by a qualified trust service provider; can be used in Adobe or DocuSign
Identity assurance Low to medium High Very high (verified identity)
Integrity protection Basic Strong cryptographic protection Strong cryptographic protection
Audit trail Yes (platform‑based) Yes (provider‑verified) Yes (legally regulated)
Accepted in regulated industries Rarely Often Yes
Typical use cases Internal approvals, low‑risk documents Contracts, business agreements Employment contracts, regulated agreements

 

Use cases of types of signatures in the EU

When to use which type of signature:

Signature type Simple Electronic Signature (SES) Advanced Electronic Signature (AES) Qualified Electronic Signature (QES)
Internal approvals ✅ Yes ✅ Yes ❌ Overkill
Internal policies confirmation ✅ Yes ✅ Yes ❌ Overkill
Customer signs a quote ⚠️ Risky ✅ Yes ❌ Usually not required
Sales contracts (B2B) ❌ Often not ✅ Yes ❌ Usually not required
Supplier contracts ❌ Often not ✅ Yes ❌ Usually not required
NDAs ❌ Often not ✅ Yes ❌ Usually not required
Employment contracts ❌ No ⚠️ Sometimes ✅ Yes
Documents to authorities ❌ No ❌ Often not ✅ Yes
Documents to banks ❌ No ⚠️ Sometimes ✅ Often required

This makes solutions like Adobe Acrobat Sign or DocuSign still very relevant, especially in regulated environments or industries that require higher signature standards.

 

Comparison: Microsoft eSignature vs Adobe vs DocuSign

Topic Microsoft eSignature Adobe Acrobat Pro DocuSign Standard
Pricing model Pay as you go Subscription per user Subscription per user
Typical entry price USD 2 per request
approximately USD 24 per user per month
approximately USD 25 per user per month
What you pay for Each signature request sent Named users with signature rights Named users with signature rights
Volume limits None inherent, pay per use Yes, often capped per user Yes, 100 envelopes per user per year
Signature levels supported SES only SES, AES, QES SES, AES, QES
Default signature strength SES SES or AES, configurable SES or AES, configurable
Upgrade path to QES Not possible Possible via qualified trust services Possible via qualified trust services
Suitable for regulated contracts No Yes Yes
Best fit use case Low risk, internal, low volume Regulated documents, higher trust Regulated documents, large scale workflows

Microsoft eSignature does not replace Adobe or DocuSign. These solutions can, however, be used with Microsoft solutions, such as Microsoft Word, through integrations.

 

How integration works in practice

From Word for the web:

  1. Open Tab: “Insert”
  2. Click on “eSignature fields”
  3. Follow the instructions

 

From SharePoint for the web, the user:

  • Open a PDF
  • Click on “Request signature”

  • Follow the instructions

  • The signed document is written back to SharePoint automatically

 

FAQ

Why not always use Adobe or DocuSign?

Because for many documents the legal effort is unnecessary and expensive.

Why would an external recipient accept a Microsoft eSignature?

They often do not have to “accept” anything. SES is legally valid – it just has weaker evidentiary value if challenged.

Is drawn signature more valid than typed?

No. It is only a visual difference.

Is Microsoft eSignature a replacement for LuxTrust?

No. LuxTrust provides QES. Microsoft does not.

Why does Microsoft even offer this?

To reduce basic friction inside Microsoft 365 and cover the 60–70 % of signature use cases that are not regulated.

 

Bottom line

  • Microsoft eSignature is a baseline tool, but not a universal replacement of Adobe or DocuSign signature solutions
  • Many organizations already pay for third‑party tools where they are not legally needed
  • The real value comes from separating simple from regulated use cases

 

Recommendation

We typically recommend a hybrid approach:

  • Microsoft eSignature for simple, internal, low‑risk cases
  • Adobe or DocuSign where legal certainty is required (which is often the case when communicating with external recipients)

Contact our licensing experts to optimize your licensing across publishers to sign with legal safety when required while saving costs.

 

Sources

Product page: https://adoption.microsoft.com/en-us/document-processing/esignature/.

Overview of eSignature: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/esignature-overview.

Included eSignature requests: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/promo-syntex.

Set up pay-as-you-go billing for document processing: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/syntex-azure-billing.

How to set up eSignature: https://learn.microsoft.com/en-us/microsoft-365/documentprocessing/esignature-setup.

eSignature in Microsoft Word: https://youtu.be/1S8HDKYPIA4?si=HNPCAidwh3kZzZwI.

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