Effective December 31, 2026, Microsoft will retire the mixed reality applications Dynamics 365 Guides and Dynamics 365 Remote Assist. Existing customers can continue using these applications without disruption until that date. The last day to renew current subscriptions is November 1, 2025. However, no subscription renewals will be accepted after November 1, 2025.
What is Dynamics 365 Guides?
Dynamics 365 Guides is a mixed reality application that helps employees learn by doing. It provides step-by-step instructions using holograms, allowing users to perform tasks more efficiently and accurately.
What is Dynamics 365 Remote Assist?
Dynamics 365 Remote Assist enables remote collaboration using mixed reality. It allows frontline workers to share their real-time view with experts using HoloLens or mobile devices, helping resolve issues faster.
Key Features
Dynamics 365 Guides
- Step-by-step holographic instructions
- Integration with Microsoft Dataverse
- Hands-free operation with HoloLens
Dynamics 365 Remote Assist
- Real-time video sharing
- Spatial annotations
- Integration with Microsoft Teams
Licensing
- Current subscriptions remain valid until December 31, 2026
- Last renewal date: November 1, 2025
- No new subscriptions will be accepted after this date
For licensing questions and transition planning, expert advice from SCHNEIDER IT MANAGEMENT is recommended. Our team can help assess your current usage and guide you toward suitable alternatives.
More Information
For official details and updates, visit:
https://learn.microsoft.com/en-us/dynamics365/mixed-reality/guides/overview
For our Microsoft page, please visit: https://www.schneider.im/software/microsoft.
Please contact us for expert services on your specific Microsoft software and online services requirements and to request a quote today.

