In 2023, a list of Microsoft products will reach their End of Support on scheduled dates. Hence, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. The following products and releases, governed by
In 2023, a list of Microsoft products will be moving from Mainstream to Extended Support on scheduled dates. Extended Support includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features
Effective April 1, 2022, Microsoft Dynamics 365 Connected Spaces, formerly Microsoft Dynamics 365 Connected Store, is available. Microsoft Dynamics 365 Connected Spaces brings together computer vision and AI to help retail store owners analyze and improve the shopping experience. Connected Spaces delivers real-time actionable
Effective January 7, 2022, device licenses are available for Microsoft Dynamics 365 Guides and Microsoft Dynamics 365 Remote Assist. Microsoft Dynamics 365 Guides is a mixed-reality application for Microsoft HoloLens that helps operators learn during the flow of work by providing holographic instructions when
Effective February 3, 2022, new AI-powered and collaborative digital selling capabilities, previously available only to Microsoft Dynamics 365 Sales Premium customers, are available for all Microsoft Dynamics 365 Sales Enterprise customers. Those capabilities are Conversation Intelligence, Lead & Opportunity Scoring and Sales Accelerator. The
Effective November 1, 2021, Microsoft Professional Direct Support expands to the Microsoft 365 portfolio of products, and is now available for Microsoft Dynamics 365, in addition to Microsoft Power Platform. Professional Direct Support provides proactive advisory services, faster response times, and escalation management for
Effective November 1, 2021, Microsoft Cloud for Financial Services Industry (FSI) is generally available as an add-on within Microsoft 365 and within Microsoft Dynamics 365. Microsoft Cloud for Financial Services integrates cloud services across the depth of our offerings -Microsoft Azure, Microsoft 365, Microsoft
Effective November 1, 2021, the Microsoft Dynamics 365 Supply Chain Management Basic and Standard Edge Scale Unit add-ins are available. These are licensed as Volume Licenses (VL) or via the Cloud Solution Provider (CSP) program through SCHNEIDER IT MANAGEMENT. These allow organizations to run
Effective November 1, 2021, a new voice channel for Microsoft Dynamics 365 Customer Service is available as a new entitlement offer and a combined offer with Dynamics 365 Customer Service. This new voice channel is built on Microsoft Azure Communication Services and is licensed